996 and arc996pro not talking
Really need some help.....
I am trying to use Arc996pro (registered) and it will not communicate with scanner. Trouble-shooting tells me to go into settings and set baud..i did this several times. I am using a usb-1 cable. Was working in the past..been 6 months since is used the scanner. Selected ft port also. Set bauds the same to scanner and softwware. No error codes...just: 'software has not detected your scanner, check scanner to make sure it is switched on and plugged in.' Com port is blue and baud is set in device manager also to reflect same. Tried all different bauds. Even reset scanner compltely to all defaults. To no avail. When the usb-1 cable is plugged in..Vista finds right away. Don't see any issues here. Auto-detect just wont find anything....HELP...plz....Even bought ARC996Pro again just today..thought the revision would be the cure.
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