Quote:
Originally Posted by spooney
Program is not working with my 996xt. Error message: Scanner Error. 396xt is working fine.
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Could you please try the following so that I can troubleshoot the issue.
- Start ID Tracker II.
- Stop tracking.
- Press the F12 key to open the debug window.
- Click on Log then enable the "Log to File" option. The log file name and path will be listed in the debug display.
- Enable COM debugging under the Options menu item.
- Start tracking.
- Wait until the problem occurs and let it capture some data.
- Stop the tracking.
- Disable the "Log to File" option.
- Exit ID Tracker II.
- Email me the log file.