I just don't understand it... if you are so unhappy with the Uniden scanner and their support/updates don't meet your standards, why do you keep it? Why don't you sell your Uniden and go buy the competition's product/support that you claim is so superior?
I either buy or build a new laptop/desktop computer every 2-3 years, I get a new cell phone every 2 years or so, and... I look forward to buying a new scanner every 2-4 years. I know that every few years I will have to spend some money so that I can have the latest and greatest devices with all the newest features. Some may disagree with this but it is simply a fact of life in this day and age.
If you are looking for a computer/cellphone/scanner that can be upgraded endlessly to include EVERY new feature... you are dreaming. It would be technologically impossible to do so, not to mention a horrible business model. I am grateful to be able to receive updates and upgrades via firmware but I also know that there is a limit to what can be added... especially several years after the hardware has been on the market.
While I have been totally happy with both my 396 and 246... I, for one, would love to see all new scanners from Uniden. New hardware is a large part of what keeps me in this hobby and the competition between the manufacturers keeps the innovation flowing, which benefits us all.
