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Broadcastify Administration - Administration topics for Broadcastify.com. This forum is for Broadcastify feed providers to get support from Broadcastify Admins. Other audio questions go here: Streaming /Broadcasting / Audio Recording forum

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  #21 (permalink)  
Old 06-02-2017, 9:32 PM
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I did a restart of my radio server and my feeds are still down. Just FYI.

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  #22 (permalink)  
Old 06-02-2017, 9:37 PM
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Quote:
Originally Posted by Rob1956 View Post
it wasn't my fault that the feeds went down. Broadcastify.com should fess up and say why it happened and be honest.
We fess up. We had a server die. We failed over to a backup immediately
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Old 06-02-2017, 9:38 PM
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Thank you.
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  #24 (permalink)  
Old 06-02-2017, 11:22 PM
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Is everything supposed to be up and running as it was before the outage?

Edit: both my feeds still down despite server restarts.

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Last edited by CRVFC500; 06-03-2017 at 12:10 AM..
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  #25 (permalink)  
Old 06-03-2017, 12:02 AM
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Not sure if everything is supposed to be up and running but we are still down too.
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  #26 (permalink)  
Old 06-03-2017, 12:03 AM
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Mine still shows off-line, tried feeding from 2 different locations/ISPs. RadioFeed connects but Broadcastify shows off-line
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  #27 (permalink)  
Old 06-03-2017, 12:08 AM
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Thanks for the reply. Mine won't even connect.
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  #28 (permalink)  
Old 06-03-2017, 12:30 AM
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My nicecast says onair but service still is off line. Hope it gets resolved quickly
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Old 06-03-2017, 12:55 AM
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I may have spoken too soon earlier, mine connects according to RadioFeed (and I'm not using an IP address, I'm using the domain name) but here it still shows down and I got the 6-hour message a while back.
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  #30 (permalink)  
Old 06-03-2017, 9:22 AM
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Can we get an official update? I am still down and I no longer see the header indicating that restoration is in progress on the broadcastify page. It would be nice to officially know if I now have a problem I need to work on or if this is still on the server side.
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  #31 (permalink)  
Old 06-03-2017, 9:25 AM
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Quote:
Originally Posted by H2orescue View Post
Can we get an official update? I am still down and I no longer see the header indicating that restoration is in progress on the broadcastify page. It would be nice to officially know if I now have a problem I need to work on or if this is still on the server side.
I agree. Please. I am still down as well and a server restart on my end did not resolve the situation.

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Last edited by CRVFC500; 06-03-2017 at 10:00 AM..
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Old 06-03-2017, 9:58 AM
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OK, I did see one problem this morning, and that was that there were a few feed providers that were pointing to audio1.radioreference.com instead of audio1.broadcastify.com

I've updated the DNS record for the old audio1.radioreference.com and I'm seeing quite a few more feeds connecting.
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  #33 (permalink)  
Old 06-03-2017, 10:05 AM
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Thanks, that did it. Just got a text notification that I am back online.
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  #34 (permalink)  
Old 06-03-2017, 10:08 AM
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My feed is back up. Thank you!

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  #35 (permalink)  
Old 06-03-2017, 10:25 AM
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Shows what happens when people post without reading the whole thread!
I mentioned that problem and how to solve it very early on yesterday ;-)
Ahh well.

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  #36 (permalink)  
Old 06-03-2017, 10:32 AM
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Quote:
Originally Posted by n0nhp View Post
Shows what happens when people post without reading the whole thread!
I mentioned that problem and how to solve it very early on yesterday ;-)
Ahh well.

Bruce
True. Did read entire thread, but also hard to troubleshoot when out of town for weekend and away from audio server, so the fact this was remedied via a DNS fix is excellent. Thank you to all involved on this thread as it was a tremendous resource.

Also thank you to the OP and others that make this technology work behind the scenes. You probably do not get near the amount of credit you should get from end-users.

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  #37 (permalink)  
Old 06-03-2017, 10:41 AM
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That fixed it for me as well. Thank you. Hard to for me to troubleshoot while out of town and only access I had was a cell phone.


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  #38 (permalink)  
Old 06-03-2017, 12:04 PM
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Hi Bruce,

I have read the whole thread as well and tried that IP address to no avail. I have attached a screenshot in hopes that someone has an idea why my feed no longer works.
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  #39 (permalink)  
Old 06-03-2017, 7:55 PM
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I'm back up and running again...thanks.
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  #40 (permalink)  
Old 06-03-2017, 7:56 PM
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Same here. All good.
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