Originally Posted by jaspence
No driver is needed because the cable is a regular USB type. There is no chip involved. I just loaded the software onto my Win 8.1 machine, plugged in the scanner with a stock USB cable and it works perfectly.
I thought the same thing but what would cause any Win 7 64 I've tried machine not to see the PSR-800 and it shows up as an unknown USB device ?
1. Should I install the EZ software first, launch, then plug the USB cable with 800 attached ??
2. Install the USB cable with 800 attached, then install the EZ software ??
Why doesn't it see the device ?