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Old 07-21-2014, 6:27 AM
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Default PSR-800 Error

so my scanner had been working fine... then all of a sudden to day I get a message...Fatal Error data files not valid...

not sure what this is or what caused it...
any help or suggestions
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Old 07-21-2014, 7:44 AM
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Originally Posted by swatmedic47 View Post
so my scanner had been working fine... then all of a sudden to day I get a message...Fatal Error data files not valid...

not sure what this is or what caused it...
any help or suggestions
Depends on exactly what error you are seeing.

Probably an SD card failure or other related issue Try reformatting the SD card and/or trying a different SD card.
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Old 07-21-2014, 8:10 AM
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Do you get the error when you use your back-up SD card? If so then you may have a problem with the scanner.
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Old 07-21-2014, 10:18 AM
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Originally Posted by troymail View Post
Depends on exactly what error you are seeing.

Probably an SD card failure or other related issue Try reformatting the SD card and/or trying a different SD card.
it turns on fine...and goes thru a cycle or 3 of scanning then the message fills the screen....fatal error data files not valid

but when I try and use ezscan it isn't connecting to any severs to update...
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Old 07-21-2014, 6:27 PM
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but when I try and use ezscan it isn't connecting to any severs to update...
When prompted skip the update this time and then try to format your SD card
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Old 07-21-2014, 8:00 PM
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Quote:
Originally Posted by swatmedic47 View Post
it turns on fine...and goes thru a cycle or 3 of scanning then the message fills the screen....fatal error data files not valid

but when I try and use ezscan it isn't connecting to any severs to update...
I read on the Yahoo PSR-800 group that the servers are being transferred from GRE to Whistler and will be down for a few days.
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Old 07-22-2014, 4:20 AM
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thanks everyone for the suggestions....
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