Ok, so I sold this PSR-500 on Ebay to a seemingly competent person in West Virginia. (maybe that was my mistake??) She receives it, says it is scanning, but a few days later says it is not working.
I'm like "whatever", and I tell her to send it back.
When it arrives back, it's wet... greasy, actually. At first, I thought the box must have been rained on, but the box itself was fine. No damage.
Then I realize it was a battery meltdown! She had basically tried to charge non-rechargeable batteries! The acid was all over and was starting to eat away some of the face. (photos were taken about a week later after all the acid had dried out)
Here's the worst part... Ebay initially said it was MY FAULT. In my ad, I very clearly said that I was including regular alkaline batteries, and that the buyer should NOT have them in the yellow cradle while using the wall plug. This person obviously did that, but two Ebay reps felt that it was my fault, because I included a set of regular batteries in the yellow cradle when I shipped it. In other words, Ebay felt that I set her up for failure by including a new set of batteries as a courtesy, EVEN THOUGH I PUT THE WARNING IN THE AD.
I finally talked to an appeals person with Ebay, and he agreed to refund both me and the buyer, so it all worked out, but be warned, if you ever sell a scanner on Ebay, think twice about putting batteries inside when you mail it.
#BatteryFail #WestVirginiaScrewedMe #WastedScanner
I'm like "whatever", and I tell her to send it back.
When it arrives back, it's wet... greasy, actually. At first, I thought the box must have been rained on, but the box itself was fine. No damage.
Then I realize it was a battery meltdown! She had basically tried to charge non-rechargeable batteries! The acid was all over and was starting to eat away some of the face. (photos were taken about a week later after all the acid had dried out)
Here's the worst part... Ebay initially said it was MY FAULT. In my ad, I very clearly said that I was including regular alkaline batteries, and that the buyer should NOT have them in the yellow cradle while using the wall plug. This person obviously did that, but two Ebay reps felt that it was my fault, because I included a set of regular batteries in the yellow cradle when I shipped it. In other words, Ebay felt that I set her up for failure by including a new set of batteries as a courtesy, EVEN THOUGH I PUT THE WARNING IN THE AD.
I finally talked to an appeals person with Ebay, and he agreed to refund both me and the buyer, so it all worked out, but be warned, if you ever sell a scanner on Ebay, think twice about putting batteries inside when you mail it.
#BatteryFail #WestVirginiaScrewedMe #WastedScanner