If you think your paying too much based on current offers or the competition, call and try to get a better deal. If the person on the phone is not offering you a better deal than what you are currently paying then ask to speak with a "customer retention" person, who will have more authority to offer discounts.
Its also a good idea to do research on what the competition has so you can justify a discount with the customer retention dept and make them believe you will go to the competition if you don't get a better deal. As long as you don't ask for something ridiculous you will probably reduce your monthly bill or get some free stuff. This works for satellite, cable, phone company, etc.
prcguy
Oh I know I've done all that.
I wasn't complaining about the price as it remained largely static for like ten years. Then out of the blue it shot up. So I called and renegotiated and the brought it down to where it was before.
And I had to do that once a year.
Then! Then, they would only give me 8 months or so at a time after persistent calling and wasting s lot of time on it.
Then the discounts would end after three months, not eight and to make a long story short, I was wasting more time fighting with them over the bills than I was spending watching tv.
And look, I understand that prices may be higher in 2015 than in 2000. And I'm ok with paying more, but don't jack up the rates and say it's because you have to...because of the networks and this and that, then lower the damn rates back to the same I was paying in 2000.
This is all a trick to get more money out of people who won't call. I think that's lousy and unethical and I don't do business with thieves. Luckily for me, satellite TV is something I can clearly do without. I watched so little of it and most of what I did watch was being canceled anyway.
I am happier without it. I really am.
I can finally get some real HD.
But despite being happier, the thought to cut the cord wouldn't have even entered my mind until they started wasting my time.
Sent from my iPad Air using The Uncarrier.