Here's some info and help...
There seems to be some confusion about a few things. First, because your radio is a F4162DT (the "2" indicates it is a radio for Europe). If you bought a F6061 (the "1" indicates it is a radio for the US). These radios are different in some parts of their design. One important difference is narrowband (US) vs wideband (EU).
Second, Icom only makes one software version for world-wide use for each of the radio model series. The software will program both the US and EU versions. So, for the F3161 series, the software covers both US (F4161, F4162, & F4163). In addition, the Icom software also covers the mobile radios in the series (F5061, F6061, F5062, F6062, etc.). Here is a list of the Icom software and radios
https://quality2wayradios.com/store/Icom-programming-software-guide (this list only shows the US models, but as I said, Icom software works for all models in a series - EU included).
There are a number of things that could be going on. It's impossible to trouble shoot it in a thread like this. I would suggest you contact either the dealer you bought the radio from, or Icom tech support. If you are in France there is an EU Icom tech support there (don't have the EU number but I'm sure you can find it online). In the US you can call Icom Technical Support Monday – Friday 7:00 AM to 5:00 PM (PST) at (800) 253-1498 or (425) 450-6087 (shown on the Icom America website). They are very helpful, I speak with them all the time.
