Mike Gilbert IS correct in regards to a TK3180 and MOST Kenwood radios (I'm a tech for KW shop) and only the high tier digital radios come with ONE channel programmed unless you order it with the labor code to test it.
As far as the OP's question, I would assume he has programmed it (based on the fact thet he has updated his firmware) and if that is true his radio probably has a bad flash prom. I have seen it on a few TK2180's.
Originally Posted by cabletech
mikegilbert not true. 98% of the time a new radio comes from the manufactor to the dealers with normally three frequency's in them.
This is so the dealer can read into the radio, make the first code plug and do bench checks to make sure the radio is working to factury spec's.
If the radio is used, and some one buys it from the likes if e-bay or craigslist, then any thing can happen.
I have had people bring me radios that they bought and yes, no code plug data and some times the radio was able to take a new code plug and I was able to get the radio to work correctly.
I have also had they where no matter what I did, they would not work and at this point I had to send to the company's service center to have it brought back to life.