Originally Posted by kayn1n32008
Wirelessly posted (Mozilla/5.0 (BlackBerry; U; BlackBerry 9780; en-US) AppleWebKit/534.8+ (KHTML, like Gecko) Version/18.104.22.1680 Mobile Safari/534.8+)
Start the software, connect the radio, open a blank file in the software and write it to the radio. Once done the radio chould show 'unprogrammed' when it reboots.
I am now sitting in front of my computer. To create a blank file to load into the radio launch the software. once it is running connect your radio to the programming cable. then go to the "Model" menu. click on "Model Information" select the TK-380 and make sure you have the correct band split, wether it has a full keypad and conventional or trunking. once all that information is correct ckick "OK". you will get a warning that says "Frequency Data Will Be Cleared" click "OK". This will bring up a blank page ready for data to be entered. now turn on your radio and click the "Write" button(computer with a yellow arrow pointed to the right) there will be a pop-up screen "Write To Radio" click "OK". data will upload to the radio, and once done the radio will power cycle on its own and should show "UNPROGRAMMED" on the display once it finishes booting up.
Once done you can now read the radio, enter the frequency data and then re-write to the radio and all should be good to go.