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| Live Audio Feed Administration Administration topics for live audio broadcasting on RadioReference.com. This forum is for feed providers to get support. |

01-18-2013, 4:15 PM
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audio9 server problems
Folks,
one of our 3 server that broadcasters send their feeds to has experienced a problem. We've now moved those feeds to a new backup audio9 box. You'll need to restart your feeds to get them to reconnect. DNS changes should propagate within 1 hour of this post to be completely switched.
Let me know if you have any questions. Otherwise, you should be able to just restart your feed over the next hour until it connects to the new audio9 server.
Warm regards,
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01-18-2013, 4:17 PM
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Colorado DB Administrator
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 Database Admin
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Join Date: Feb 2004
Posts: 1,634
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I was wondering what was up  Thanks!
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01-18-2013, 4:24 PM
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Quote:
Originally Posted by blantonl
Folks,
one of our 3 server that broadcasters send their feeds to has experienced a problem. We've now moved those feeds to a new backup audio9 box. You'll need to restart your feeds to get them to reconnect. DNS changes should propagate within 1 hour of this post to be completely switched.
Let me know if you have any questions. Otherwise, you should be able to just restart your feed over the next hour until it connects to the new audio9 server.
Warm regards,
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I restarted mine and got this: RR server Audio 9.Radioreference/325672920 No connection can be made because the target machine actively refused it
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01-18-2013, 4:25 PM
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Might need something on the homepage because I thought the problem was on my end. Found this post by pure luck.
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01-18-2013, 4:40 PM
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The server is re-directed upon auto reconfigure but it still won't connect.
Thanks, Ken.
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01-18-2013, 4:43 PM
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Member
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Premium Subscriber
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Join Date: Dec 2012
Location: Coffee An Atkinson Couty Georgia
Posts: 6
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georgia
mine has been down for 45 min now iv rebooted my computer an all an still want so must not have it back up yet an iv got people mad at me lol i live in a small town so they love my feed
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01-18-2013, 4:49 PM
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This is perhaps not the preferred way to connect but if you will use the IP address of 74.86.84.221 rather than audio9.radioreference.com you should be able to connect immediately.
We suggest switching that back at a later point if you do go this route as that might cause issues down the road. For instance, if another situation like this arises your feed might never reconnect because you're no longer resolving a domain to an IP.
Otherwise, if you don't wish to make any changes you should receive the DNS propagation changes within a few hours.
__________________
- Broadcast Team
ScanTN
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01-18-2013, 4:50 PM
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Error I am receiving:
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01-18-2013, 4:52 PM
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Member
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Premium Subscriber
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Join Date: Dec 2012
Location: Coffee An Atkinson Couty Georgia
Posts: 6
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thats the same one im getting
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01-18-2013, 4:52 PM
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@hykenhyken
You're going to continue to see this message until your DNS updates. (Notice the old IP in your picture "174.37.61.88" )
Either wait for the DNS propagation to go active or try using the information from our post above.
__________________
- Broadcast Team
ScanTN
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01-18-2013, 4:53 PM
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Be patient and keep trying. It would be good to do a reboot of your computer as well. The changes are propagating, and scannercast will automatically reconnect to the server when the changes reach your computer.
So far about 25% of the affected feeds are back online and more are coming back automatically every minute.
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01-18-2013, 4:59 PM
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Quote:
Originally Posted by blantonl
Be patient and keep trying. It would be good to do a reboot of your computer as well. The changes are propagating, and scannercast will automatically reconnect to the server when the changes reach your computer.
So far about 25% of the affected feeds are back online and more are coming back automatically every minute.
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Mine is back
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01-18-2013, 5:01 PM
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And, we got to about 80% within the past few minutes.
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01-18-2013, 5:02 PM
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Member
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Premium Subscriber
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Join Date: Dec 2012
Location: Coffee An Atkinson Couty Georgia
Posts: 6
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mine shows its back up but when i go to see its not so might take a min or 2
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01-18-2013, 5:04 PM
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Member
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Premium Subscriber
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Join Date: Dec 2012
Location: Coffee An Atkinson Couty Georgia
Posts: 6
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odd its back up i can hear it but it says it off line lol
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01-18-2013, 5:11 PM
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Mine is back up...Thanks!
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