I sugges you ask your partners push the Monitor button (if so programmed) on their radios when you're transmitting. If they will be able to hear what you say it is definitely the tone issue. BTW, is it PL or DPL?
I also advise you to check the power level on that particular channel. You may be transmitting at low power. If your colleagues are far away from you, the tone can be "lost" and their radios will therefore mute.
As to me, I would have read someone else's radio and programmed mine with exactly the same frequency and tone data.
Good luck!
