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Trouble changing EX560-XLS to narrow band

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KWPDX69

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I'm new to working with Motorola radios so I am probably just missing something simple. I have a box of Motorola EX560-XLS radios that are 25 kHz bandwidth that I have been tasked with converting to 12.5 before putting them back into service.

The problem I'm running into is that I get an error when I try to save to the radio. I go through line by line and change the bandwidth in the conventional personalities to 12.5 for each of the 16 channels. When I save I get this message: Due to FCC narrowbanding only 12.5 kHz... and then a pop up showing the CPS operation has failed.

I'm not sure where my problem is, I am using the CPS R06.12.09 from Motorola's website. I have been successful with our old PR400 radios. But I must be missing something because as far as I can tell all the bands are changed in the fields modified report.

What am I doing wrong?
 
KG4INW

KG4INW

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I'm pretty sure those radios are capable of LTR trunking. For whatever reason, even if you're only using conventional channels, you still need to set all 20 of the LTR trunking repeaters to 12.5 as well. That is, go under the one trunking site setup, enable all 20 LTR (LS) repeaters, change them to 12.5, disable them if you want (doesn't really matter since you're not actually using it) then you should be able to program the radio. Yeah, it can be annoying if you don't have the Wideband EID!
 
K

KWPDX69

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Perfect, that worked. I figured it would be a quirk like that. Thanks for the help KG4INW.
 
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