Just as a suggestion, and you may already be setup this way. Are your talkgroups programmed as AFS or decimal? I have had issues with the Cherry Hill system when the talkgroups were programmed as decimal, but they always worked correctly as AFS.
Also, double check you're frequency programming. If you're missing transmissions, it sounds more like you've got the LCN's programmed out of order or are missing one or more.
The information in the database is correct. I updated before I moved out-of-state a year ago, but that was the latest updates following their rebanding. As of my last visit back to the area a few months ago, all the information was still valid.
The PSR-800 isn't the greatest scanner for that area as some might suggest. The best overall scanner for the area is actually the Uniden BCD396/996XT series. They are the best at sensitivity and selectivity; they have a wealth of features and just plain work... That said, the addition of all the TDMA trunking in New Jersey/Philadelphia is going to make them obsolete soon; however, I'm certain Uniden is working on an updated version, probably set to release at CES...
Good luck, but I'd return the PSR-800; especially with the potential of a company that can't support it longterm...
Current Station Equipment:
| Uniden BC125AT, BCD-396XT, & BCD-996XT | GRE PSR-500 & PSR-600 |
| ICOM iDAS (NXDN) Portables - Mobiles - Repeaters |