Not sure about the live feed, as I have no interest in them. Radio Shack provided false info to you if that is the case. You can monitor them on their UHF freq. of 453.4250 NAC 365 in clear digital mode as of now. If they switch over to use their talkgroups on the Woodbridge Trunked Radio System network, then that is 100% encrypted and you will not be able to monitor those channels/talkgroups. You will need a P25 digital capable scanner, which is what they sell on their product line. You can go for an older digital model such as a Pro-96 for a bargain deal these days on the classified section of this website, eBay or other outlets (possibly amazon.com or craigslist) or you can get one of the better and latest models such as a Pro 106. (Both are handheld types; their website can show you what they look like as well as the model number for base/mobile stations as well.) When shopping at Radio Shack, it's always best to talk to them in part/sku numbers, as they seem to understand this the most these days. You can also research the Uniden and GRE product scanner line if you wish for those types of scanners. GRE makes most of the scanners for Radio Shack. Good luck with your new toys.