Hi and welcome - are you new to programming scanners? If so, I would start by reading the items linked in the 'Links for Newcomers' section of ... (note: all links are in blue..)
Main Page - The RadioReference Wiki
What system(s) are you trying to program? Go to the Database
link under the site title in the blue toolbar; supply the URL(s) so folks know what you need.
I would also consult the Scan New England wiki
as it tends to have more up to date information for the New England states.
Did you purchase the USB cable and decide on a program to use? Our wiki has lots of information on both of these questions
Object Oriented Scanner Software - The RadioReference Wiki
Win500 has an advantage in that it has a tutorial on how to use the RR web service to load your scanner; but that requires something I'll get to in a moment...
Connecting scanners via USB - The RadioReference Wiki
This article talks about the 2 distributors of the USB cable, and how to diagnose and load drivers into Windoze...
If you wish to download data using the web service, you need to purchase a premium subscription
. Alternately, you can check the Scan New England files area
and see if someone has built a file that you can use. The SNE website also has a forum
dedicated to this topic.
That should be enough for now...be sure to ask questions about RS scanners in the RS forum, software in the software forum, and keep in mind we have many state-by-state forums...there's lots of folks here that can help you along