I have the same scanner and I can't get the sentinel software to work on my HP PC running windows 7. The software is ver 1.03.01 and it will not open when I double click the icon, it says on a pop up the sentinel software stopped working and windows is finding a solution then it closes. I hired 24/7 techies to work on it and they tried for three days off and on and could not get the program to work. Would windows 10 fix the issue I wonder? Any suggestions?
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