Just bought my first Uniden BCD996P2 scanner. I am new to this site so if this post is in the wrong thread I apologize. I had it programmed from a Boston area professional, but, they don't offer any functionality support. So now I have this very expensive scanner I don't know how to use. This scanner is way above my capabilities. I don't need help with programming. I need help with it's functions and features. I don't want to go back and forth with endless emails. I would like to speak to an expert on the phone if someone would be willing? I don't think it would take a long time.