I only did a firm ware update is that not it
You have to have the correct firmware installed first, so you've done that now.
To get the upgrade, register the scanner at
MyUniden. You'll need both the serial # on the label on the scanner, as well as the ESN (Electronic Serial Number). You can find that by pressing the
Menu key, then scroll all the way to the end of the menus to find
Settings. Press the
E (enter) key to select that.
At the Settings menu, choose the option for "
See Scanner Information". The next screen should have two choices (I don't have the 996P2, but do have the handheld sibling, 325P2, so I think the options should be the same.).
Use the option for
Firmware Version, pressing
E to select it.
That should take you to a screen showing the firmware version installed, and also show the
ESN and the
Checksum. Note both of these.
On the MyUniden page, if you do not have an account, create one and log into it.
Once logged into MyUniden, click on All My Scanners.
Then choose Register a Product. Enter the serial # for your 996P2 (the one on the label on the outside).
If I recall, you then have to click the "Purchase Upgrade" link to get to where you enter the ESN.
You would need to purchase the DMR upgrade, which is $60.00. Once you purchase it, you'll get an email with the unlock code.
That has to be entered through the keypad on the scanner.