Alert is when a non priority job has been holding for 20 minutes or more. Next step is Backlog, when 5 or more low priorities are holding for 20 min or more, or a priority is holding for more than 5 minutes, or any job is very old. If a sector has to have a job reassigned that may be an hour old and no one is available to take it, it can skip right to backlog.
My feeds: NY
Westchester County Police-----Mt Pleasant & Pleasantville Police-----Scarsdale & MTA Police
NYSP Troop K---NYPD Zone 11---NYPD Zone 12---NYPD Zone 13---NYPD Zone 14---NYPD Zone 15
Last edited by one11sgt; 07-19-2012 at 11:12 AM..