Originally Posted by bgottschallberks
Thanks for the criticism Cav. Do you have any constructive thoughts/suggestions about the SOPs? We have operated a conventional system for all of public safety radio history in Berks County and are on a steep learning curve here.
Motorola had no involvement in the development of the draft. It was written exclusively by a team of management/dispatchers/field users. We have received a fair amount of feedback and suggestions from our field users and our staff that did not participate directly in the development, but we have not heard that the document is overarchingly confusing.
Again, we are interested in input from field users and even from people outside of Berks COunty proper who might be able to offer insights based on their experience in operating on a complex, multi-disciplinary trunked system.
It would make it much easier to read if the spacing of the lines in the document wasn't all crammed together.
You could probably shave a few pages off the document by leaving out some of the technical jargon used that the average field user wont understand at all . Remember , all they care about is keying up the radio , getting someone to answer on the other side , for it to work and now they can quite easily hear them selves talk due the delay on the output.
Keep it simple/stupid
Make sure end users AND the dispatchers wait a second after the TPT tone ends for other radios that are in scan to switch to the selected channel priority.
And for the love of Christ , tell your dispatchers to STOP KEYING UP OVER AN OPEN MIC , STATING "ALL UNITS TO CHECK FOR AN OPEN MIC !!!!!!!!" The knucklehead with the unsecured mic WONT hear them .