Anybody have pics of dispatch center. - Page 2

guitarbrian30 · #21 (**permalink**) 07-21-2009, 10:06 AM

Metro Communications Agency

This is South Dakota's largest city's ( Sioux Falls) dispatch center. They have 8 stations that handle call taking, dispatching and of course supervisor. They also have a back up comm center at the main fire station, along with two mobile units. The center handles county fire and Sheriff, City fire and City PD. Along with animal control.

Nysff · #22 (**permalink**) 07-25-2009, 10:48 AM

I'd like to know how they get 4 screens to work on One keyboard and Mouse

redhelmet13 · #23 (**permalink**) 07-25-2009, 10:52 AM

Top right is the Moto Centracom Elite "console" - It is a separeate machine. Looks like at least 2 of the monitors are for the CAD, the others may be used for mapping etc.

The bottom 3 from left to right sure looks like a Tri-Tech cad system to me...

Julian1 · #24 (**permalink**) 07-25-2009, 11:04 AM

Congrats to your 911 team on the website. Very impressed w/ the Tac level dispatchers. Novel idea.

That has got to be a big help on SWAT callouts.

marcp90 · #25 (**permalink**) 07-25-2009, 11:39 AM

Montgomery County PA Dispatch Center

dps: 9-1-1 Dispatch Room

N9JIG · #26 (**permalink**) 07-25-2009, 1:11 PM

Quote:

Originally Posted by Nysff

I'd like to know how they get 4 screens to work on One keyboard and Mouse

In my Comm Center we have 2 monitors on each CAD computer and workstation, it is just a dual DVI video card, costs about $40. You can add additional video cards for even more monitors, I know one comm center near me that has 2 dual video cards and 4 monitors on their CAD stations.

You can also use a single set of mice/keyboard for multiple computers using a KVM switch (Keyboard/Video/Mouse) and just not use the "V" part of the switch. This helps reduce "Keyboard Clutter" for computers that are not accessed that often. There are also software solutions that allow you to share keyboards and mice across the network.

goochff21 · #27 (**permalink**) 07-27-2009, 2:10 PM

Here is a picture of our air medical dispatch center. The center is broken into 3 sections: one for helicopter dispatch, one for EMS medic command and a third for commercial airline consultation (in-flight medical emergencies). The workstations in this picture have been replaced and the room has been re-arranged slightly from this picture. We typically have 11-15 staff on duty at any time and are responsible for around 18,000 transport requests and over 50,000 medical consults per year.

(Picture is not mine, but was taken from our 2009 calendar)

Matt93 · #28 (**permalink**) 07-30-2009, 8:09 AM

Dam! I was just there last week and should have snapped a few. I would have had some great ones.

tekshogun · #29 (**permalink**) 07-30-2009, 9:06 AM

Quote:

Originally Posted by goochff21

Here is a picture of our air medical dispatch center. The center is broken into 3 sections: one for helicopter dispatch, one for EMS medic command and a third for commercial airline consultation (in-flight medical emergencies). The workstations in this picture have been replaced and the room has been re-arranged slightly from this picture. We typically have 11-15 staff on duty at any time and are responsible for around 18,000 transport requests and over 50,000 medical consults per year.

(Picture is not mine, but was taken from our 2009 calendar)

That just gets me all hot and bothered inside. Anything that looks like you could be running a warroom is a nice setup.

Lynch_Christopher · #30 (**permalink**) 07-30-2009, 10:33 AM

Here is a picture of our air medical dispatch center. The center is broken into 3 sections: one for helicopter dispatch, one for EMS medic command and a third for commercial airline consultation (in-flight medical emergencies). The workstations in this picture have been replaced and the room has been re-arranged slightly from this picture. We typically have 11-15 staff on duty at any time and are responsible for around 18,000 transport requests and over 50,000 medical consults per year.

(Picture is not mine, but was taken from our 2009 calendar)

Very nice dispatch center. What type of consoles do you have?

n8myc · #31 (**permalink**) 08-01-2009, 7:43 AM

I really like all the water pipes in that room!

goochff21 · #32 (**permalink**) 08-04-2009, 12:26 PM

Quote:

Originally Posted by goochff21

Here is a picture of our air medical dispatch center. The center is broken into 3 sections: one for helicopter dispatch, one for EMS medic command and a third for commercial airline consultation (in-flight medical emergencies). The workstations in this picture have been replaced and the room has been re-arranged slightly from this picture. We typically have 11-15 staff on duty at any time and are responsible for around 18,000 transport requests and over 50,000 medical consults per year.

(Picture is not mine, but was taken from our 2009 calendar)

The consoles are older Zetron and are hopefully going to be replaced soon. They took the blue light filters out because it did nothing (other than look good in photos).

Lynch_Christopher · #33 (**permalink**) 08-04-2009, 1:29 PM

Quote:

Originally Posted by goochff21

The consoles are older Zetron and are hopefully going to be replaced soon. They took the blue light filters out because it did nothing (other than look good in photos).

What type of consoles are they planning on replacing them with?

dustymedic · #34 (**permalink**) 08-07-2009, 9:42 PM

Here's where I work, regional fire/EMS for 7 agencies with 12 stations serving 120,000 people :
MEC Center

JimmyL1011 · #35 (**permalink**) 08-07-2009, 10:50 PM

Notice the "easy button" on the right side of the desktop of MEC Center photo? Thank God someone still has a sense of humor these days.

n3obl · #36 (**permalink**) 08-08-2009, 1:03 AM

The 2nd set of phots up looks like 13th floor upmc presby!!!

steele_lpd · #37 (**permalink**) 08-08-2009, 4:17 AM

Quote:

Originally Posted by Nysff

I'd like to know how they get 4 screens to work on One keyboard and Mouse

It's done by using a simple switch. At the comm center where I work we use one that allows us to use one mouse and one keyboard for up to 4 computers. We use only the mouse/keyboard portion of the switch but you can even set it up so that it will use one monitor for several different computers. This is handy if you only need to use one computer at a time. This just wouldn't work in most (if not all) comm centers.

This is what we use... IOGEAR - GCS84B - MiniView™ SE KVM Switch Kit w/Cables

firetaz834 · #38 (**permalink**) 08-08-2009, 6:33 AM

Quote:

Originally Posted by Nysff

I'd like to know how they get 4 screens to work on One keyboard and Mouse

Well, it would depend on what your trying to do. If your trying to control multiple PC's using one mouse, keyboard and monitor - then the KVM switch would be the way to go. But, if you want to control multiple monitors off of one mouse/keyboard - then you could use a video card that allows multiple monitor monitor support and if you wanted to control more then 2 monitors you would use 2 cards. But most newer computers don't have alot of extra slots. So, there is a company called Matrox www.matrox.com that specialize in cards that will allow you to control 2 or more monitors. They are utilized by many public safety agencies from local to federal. I have been using one of there cards that allow 3 monitor support. My monitors are recognized as one very large video card.

alex17o6 · #39 (**permalink**) 08-14-2009, 4:28 PM

Austin Travis County Combined Transportation Emergency & Communications Center

dustymedic · #40 (**permalink**) 08-14-2009, 5:33 PM

Quote:

Originally Posted by JimmyL1011

Notice the "easy button" on the right side of the desktop of MEC Center photo? Thank God someone still has a sense of humor these days.

We also have the desk top school teacher's bell at several positions. When you get off the phone and/or radio with a moron, you ring the bell instead of swearing..

Or ring it in response to a zinger...