Originally Posted by TES
Likely no. You need to have Radio Shack repair their branded units.
To clarify this point, I believe the "no" is in reference to sending it to GRE for repairs (the manufacturer).
From what I hear, you should be able to walk into a RadioShack and ask them to send it to the RadioShack repair facility for $20 (or something close to that amount) which pays for shipping and towards the needed repairs. There most likely will be additional costs for the actual repair. I've heard mixed differing results from this though so you might want to wait for someone who has gone through the process to comment.