When I worked part time for the Shack here in Putnam County, I used to program the scanners for folks. I even let word out that yes, you have a current RS scanner, come in and I will program it. I set a Pro 197 up in the store, though we didn't have anything digital in the area, people were impressed with the radio. I am old enough to remember going to RS for scanner crystals, and having sales associates there who knew what they were doing. Unfortunately, corporate has degraded, even though my managers were happy with the fact that I knew about the real electronics in the store.
Sic vis pacem, para bellum...