I`v Had It With Radio Shack #$%&!

wheels63 · #1 (**permalink**) 10-07-2012, 6:57 PM

I just got a Pro 197 and I sent my wife to get me a USB-PC Scanner Programming Cable.I gave my wife a note with the name of the cable and the cat#20-546.The guy takes the note and gives her something called a Gigaware cat#26-949.They turned out to be the same price.Thats the only thing the Radio Shack guy got right. I called them and asked the girl if they had a USB-PC Scanner Programming Cable# 20-546.? She said yes.So I asked her why did the guy give my wife something that was not what my note said? She had no answer.After this I think I`ll do all my buying from the web.

Tom

cherubim · #2 (**permalink**) 10-07-2012, 7:30 PM

Just buy the GRE one and be done with it.

www.greamerica.com/scanner_accessories.html

GRE P/N: 100-0016

gewecke · #3 (**permalink**) 10-07-2012, 7:36 PM

Quote:

Originally Posted by wheels63

I just got a Pro 197 and I sent my wife to get me a USB-PC Scanner Programming Cable.I gave my wife a note with the name of the cable and the cat#20-546.The guy takes the note and gives her something called a Gigaware cat#26-949.They turned out to be the same price.Thats the only thing the Radio Shack guy got right. I called them and asked the girl if they had a USB-PC Scanner Programming Cable# 20-546.? She said yes.So I asked her why did the guy give my wife something that was not what my note said? She had no answer.After this I think I`ll do all my buying from the web.

Tom

Remember the shack's motto? "You have questions, we have answers"?

You handled it better than I would have,lol!

73,
n9zas

WA1ATA · #4 (**permalink**) 10-07-2012, 8:35 PM

You send your wife to Radio Shack tobuy a specific part number and she comes back with a different part.

It sounds like you either need a new wife or a new parts store.
It is probably easier to change stores, although that may not solve the problem.

gewecke · #5 (**permalink**) 10-07-2012, 10:02 PM

... But he sent her with instructions!

73,
n9zas

kgr272 · #6 (**permalink**) 10-07-2012, 10:07 PM

Quote:

Originally Posted by gewecke

Remember the shack's motto? "You have questions, we have answers"

I thought their motto was "you have questions, we have cell phones"

gewecke · #7 (**permalink**) 10-07-2012, 10:14 PM

Quote:

Originally Posted by kgr272

I thought their motto was "you have questions, we have cell phones"

Well, that's what it should be...but they can't even do THAT right!

73,
n9zas

GaryNewell · #8 (**permalink**) 10-07-2012, 10:44 PM

If your Radio Shack is anything like the one near me, you're lucky your wife didn't come home with a radio-controlled toy helicopter.

noobiest · #9 (**permalink**) 10-08-2012, 12:07 AM

I had a girl who looked at my receipt and kept assuring me that two months was over three months. Then the banger- type boss made up some excuse that made me want to touch him, appropriately. I went to another store, where the broken BMC, radio was replaced.

KC2OBW · #10 (**permalink**) 10-08-2012, 12:10 AM

RadioShack. "You have questions, we have dumb looks"

batrastard · #11 (**permalink**) 10-08-2012, 12:19 AM

That's alright, I asked my wife to get me a scanner for my birthday one year. She knew all the information and what the scanner looked like and they refused to sell her the scanner. Their excuse was that they didn't trust her and didn't want to have a return. I believe that they hire on the basis of a blank look and the ability to shrug your shoulders and say "I don't know."

KC5EIB · #12 (**permalink**) 10-08-2012, 11:01 AM

Quote:

Originally Posted by wheels63

I just got a Pro 197 and I sent my wife to get me a USB-PC Scanner Programming Cable.I gave my wife a note with the name of the cable and the cat#20-546.The guy takes the note and gives her something called a Gigaware cat#26-949.They turned out to be the same price.Thats the only thing the Radio Shack guy got right. I called them and asked the girl if they had a USB-PC Scanner Programming Cable# 20-546.? She said yes.So I asked her why did the guy give my wife something that was not what my note said? She had no answer.After this I think I`ll do all my buying from the web.

Tom

And we can assume that you have never made a mistake in your life?

wheels63 · #13 (**permalink**) 10-08-2012, 4:22 PM

Quote:

Originally Posted by KC5EIB

And we can assume that you have never made a mistake in your life?

When my wife hands the guy a note with the Cat# on it and he still can`t get it right ??.Today I went there and found the cable right a way,.Pro 197 is now up dated .But it`s the last time for Rat Shack.

Tom

mikepdx · #14 (**permalink**) 10-08-2012, 5:38 PM

Quote:

You have questions, we've got answers

Nothing in that claim promisies the right answers...

Cut off their life blood, folks.
Don't finance ignorance with your hard earned cash!

ratboy · #15 (**permalink**) 10-13-2012, 11:54 PM

Never call and ask an RS employee if they have anything in stock, period. Just go and see for yourself. Never believe anything an employee tells you, unless he/she is the rare one who actually has a clue. Of course, if they do have a clue, they won't be there long.

These simple rules make dealing with RS a lot less stressful.

noobiest · #16 (**permalink**) 10-14-2012, 1:47 AM

A few months back, I am on a mission for an ex. hard drive and not spend $80- 100. I go into same, lame R S. as before. The urban girl goes in back, and after quite awhile, comes out and declares they have none. I then asked the fairly competent, newer, fill in and long time employee/ manager. He came back with one.

sylkwood · #17 (**permalink**) 10-14-2012, 5:40 AM

We have similar problems with Dick Smith stores here in Australia. They used to sell electronic components, kits etc and employed staff who knew about such things. They now sell laptops, televisions, MP3 players and a few electronic items. I was shopping for a new multimeter and as I couldn't see any on the shelves I asked the sales girl if they sold them. Her reply was " what is a multimeter ?" I left the store and bought one elsewhere

Redneck0410 · #18 (**permalink**) 10-14-2012, 1:55 PM

I try and discourage anyone I know from buying anything from RatShack because of the incompetent fools employed by that company. Unfortunately, in my area (and likely quite a few places) RatShack is the only store where one could buy a scanner, etc. From here on out, I believe I'll be purchasing future scanners, etc. from reputable dealers online, that way I know that I'm getting the product I pay for from someone who won't try and sell me a cell phone.

K8TOB · #19 (**permalink**) 10-15-2012, 7:02 PM

EVERY time I go to RS, it is the same thing,... "huH?"
I always go with a cat # and I always have the price and description on a piece of paper. They always so, we don't have one in stock, or the claim they don't carry that item. I always assure them, they have it and it is located 'over here'. Just check me out please!

The worst is when I went to get a 10' long Antenna Mast. I know they're in stock. I give the part number to the clerk and tell him, Its 10 FEET Long and about 2" in diameter, GRAY in color. I know you keep them in the back somewhere.... 45 min later.... after the boss helped... every time I go to RS, I swear I'm not going back. But I have 4 stores with in 10-15 min from home.... uggghhh....patience..

noobiest · #20 (**permalink**) 10-15-2012, 8:41 PM

I do defend them on the cell phones. I wanted two simple things, no data plan and a decent camera, at the same time. Verizon didn't carry any. I got a phone at RS.