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| Rants I'm mad as hell and I'm not going to take it anymore! |
10-07-2012, 6:57 PM
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Join Date: Jul 2006
Location: Wisconsin Rapids,Wi.
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I`v Had It With Radio Shack #$%&!
I just got a Pro 197 and I sent my wife to get me a USB-PC Scanner Programming Cable.I gave my wife a note with the name of the cable and the cat#20-546.The guy takes the note and gives her something called a Gigaware cat#26-949.They turned out to be the same price.Thats the only thing the Radio Shack guy got right. I called them and asked the girl if they had a USB-PC Scanner Programming Cable# 20-546.? She said yes.So I asked her why did the guy give my wife something that was not what my note said? She had no answer.After this I think I`ll do all my buying from the web.
Tom
__________________
Radio Shack Pro-197
Radio Shack Pro-2039
Uniden BC72XLT-Unicen BC855XLT-Uniden BC60XLT
Radio Shack Pro-106 Soon.
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10-07-2012, 7:36 PM
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Amateur Radio
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Join Date: Jan 2006
Location: Bloomington,Illinois
Posts: 5,432
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Quote:
Originally Posted by wheels63
I just got a Pro 197 and I sent my wife to get me a USB-PC Scanner Programming Cable.I gave my wife a note with the name of the cable and the cat#20-546.The guy takes the note and gives her something called a Gigaware cat#26-949.They turned out to be the same price.Thats the only thing the Radio Shack guy got right. I called them and asked the girl if they had a USB-PC Scanner Programming Cable# 20-546.? She said yes.So I asked her why did the guy give my wife something that was not what my note said? She had no answer.After this I think I`ll do all my buying from the web.
Tom
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Remember the shack's motto? "You have questions, we have answers"? 
You handled it better than I would have,lol!
73,
n9zas
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"Whatever doesn't kill you...will make you stronger"! 
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10-07-2012, 8:35 PM
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Join Date: Jun 2010
Location: Fairhaven MA / San Jose CA / Kihei HI
Posts: 414
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You send your wife to Radio Shack tobuy a specific part number and she comes back with a different part.
It sounds like you either need a new wife or a new parts store.
It is probably easier to change stores, although that may not solve the problem.
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10-07-2012, 10:02 PM
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Amateur Radio
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Join Date: Jan 2006
Location: Bloomington,Illinois
Posts: 5,432
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... But he sent her with instructions! 
73,
n9zas
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"Whatever doesn't kill you...will make you stronger"!
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10-07-2012, 10:07 PM
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Quote:
Originally Posted by gewecke
Remember the shack's motto? "You have questions, we have answers"
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I thought their motto was "you have questions, we have cell phones" |
10-07-2012, 10:14 PM
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Amateur Radio
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Join Date: Jan 2006
Location: Bloomington,Illinois
Posts: 5,432
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Quote:
Originally Posted by kgr272
I thought their motto was "you have questions, we have cell phones"
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Well, that's what it should be...but they can't even do THAT right! 
73,
n9zas
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"Whatever doesn't kill you...will make you stronger"!
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10-07-2012, 10:44 PM
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Join Date: Aug 2008
Posts: 4
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If your Radio Shack is anything like the one near me, you're lucky your wife didn't come home with a radio-controlled toy helicopter.
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10-08-2012, 12:07 AM
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Join Date: May 2010
Location: watr ct
Posts: 93
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I had a girl who looked at my receipt and kept assuring me that two months was over three months. Then the banger- type boss made up some excuse that made me want to touch him, appropriately. I went to another store, where the broken BMC, radio was replaced.
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10-08-2012, 12:10 AM
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RadioShack. "You have questions, we have dumb looks"
__________________
PRO-197, XTS3000, Astro Saber HT1250, MT2000, HT1000, FT60R, VX8GR, UVD-1P(2/1.25), TM741, FT8800R, DR235T.
WQOK964
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10-08-2012, 12:19 AM
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Join Date: Apr 2009
Location: Northglenn Colorado
Posts: 70
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That's alright, I asked my wife to get me a scanner for my birthday one year. She knew all the information and what the scanner looked like and they refused to sell her the scanner. Their excuse was that they didn't trust her and didn't want to have a return. I believe that they hire on the basis of a blank look and the ability to shrug your shoulders and say "I don't know."
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10-08-2012, 11:01 AM
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Quote:
Originally Posted by wheels63
I just got a Pro 197 and I sent my wife to get me a USB-PC Scanner Programming Cable.I gave my wife a note with the name of the cable and the cat#20-546.The guy takes the note and gives her something called a Gigaware cat#26-949.They turned out to be the same price.Thats the only thing the Radio Shack guy got right. I called them and asked the girl if they had a USB-PC Scanner Programming Cable# 20-546.? She said yes.So I asked her why did the guy give my wife something that was not what my note said? She had no answer.After this I think I`ll do all my buying from the web.
Tom
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And we can assume that you have never made a mistake in your life?
__________________
Doug
Pro2B/40/43/77/83/84/89/96/97(2)/99/106/107/137/164(2)/2026
BC235 BC245 SC230 ICR3, ICR10
+ HF, VHF & UHF Xceivers from Alinco Icom Kenwood Yaesu Vertex Maxon Mot & RS
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10-08-2012, 4:22 PM
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Member
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Join Date: Jul 2006
Location: Wisconsin Rapids,Wi.
Posts: 19
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Quote:
Originally Posted by KC5EIB
And we can assume that you have never made a mistake in your life?
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When my wife hands the guy a note with the Cat# on it and he still can`t get it right ??.Today I went there and found the cable right a way,.Pro 197 is now up dated .But it`s the last time for Rat Shack.
Tom
__________________
Radio Shack Pro-197
Radio Shack Pro-2039
Uniden BC72XLT-Unicen BC855XLT-Uniden BC60XLT
Radio Shack Pro-106 Soon.
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10-08-2012, 5:38 PM
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Join Date: Dec 2002
Location: Corbett, OR USA
Posts: 427
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Quote:
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You have questions, we've got answers
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Nothing in that claim promisies the right answers...
Cut off their life blood, folks.
Don't finance ignorance with your hard earned cash!
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- sent from my Commodore 64
Last edited by mikepdx; 10-08-2012 at 5:43 PM..
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10-13-2012, 11:54 PM
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Join Date: Nov 2004
Location: Toledo,Ohio
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Never call and ask an RS employee if they have anything in stock, period. Just go and see for yourself. Never believe anything an employee tells you, unless he/she is the rare one who actually has a clue. Of course, if they do have a clue, they won't be there long.
These simple rules make dealing with RS a lot less stressful.
__________________
Pro-2004, 2005, 96, 106, 197, PSR 500. Kenwood R1000, TS-850SAT. JRC NRD-525, Allied SX 190 (2, one works 100%), Yaesu FRG-7(2), Hammarlund HQ-100, Icom R71A (2), a few old CBs.
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10-14-2012, 1:47 AM
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Member
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Join Date: May 2010
Location: watr ct
Posts: 93
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A few months back, I am on a mission for an ex. hard drive and not spend $80- 100. I go into same, lame R S. as before. The urban girl goes in back, and after quite awhile, comes out and declares they have none. I then asked the fairly competent, newer, fill in and long time employee/ manager. He came back with one.
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10-14-2012, 5:40 AM
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Premium Subscriber
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Join Date: Aug 2012
Location: Northwest of Tasmania, Australia
Posts: 9
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We have similar problems with Dick Smith stores here in Australia. They used to sell electronic components, kits etc and employed staff who knew about such things. They now sell laptops, televisions, MP3 players and a few electronic items. I was shopping for a new multimeter and as I couldn't see any on the shelves I asked the sales girl if they sold them. Her reply was " what is a multimeter ?" I left the store and bought one elsewhere
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Steve
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10-14-2012, 1:55 PM
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Join Date: Mar 2008
Location: Norfolk, NE
Posts: 340
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I try and discourage anyone I know from buying anything from RatShack because of the incompetent fools employed by that company. Unfortunately, in my area (and likely quite a few places) RatShack is the only store where one could buy a scanner, etc. From here on out, I believe I'll be purchasing future scanners, etc. from reputable dealers online, that way I know that I'm getting the product I pay for from someone who won't try and sell me a cell phone.
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10-15-2012, 7:02 PM
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EVERY time I go to RS, it is the same thing,... "huH?"
I always go with a cat # and I always have the price and description on a piece of paper. They always so, we don't have one in stock, or the claim they don't carry that item. I always assure them, they have it and it is located 'over here'. Just check me out please!
The worst is when I went to get a 10' long Antenna Mast. I know they're in stock. I give the part number to the clerk and tell him, Its 10 FEET Long and about 2" in diameter, GRAY in color. I know you keep them in the back somewhere.... 45 min later.... after the boss helped... every time I go to RS, I swear I'm not going back. But I have 4 stores with in 10-15 min from home.... uggghhh....patience..
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10-15-2012, 8:41 PM
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Member
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Join Date: May 2010
Location: watr ct
Posts: 93
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I do defend them on the cell phones. I wanted two simple things, no data plan and a decent camera, at the same time. Verizon didn't carry any. I got a phone at RS.
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