IMO no matter what problems you may have, the BBB is going to get nowhere against Uniden. They have bigger and badder lawyers.
The only way to get back at a company you dislike these days is to not purchase their products.
Plenty of people are watching these new scanners for issues and those of us with the old ones are quick to point out the flaws. You can see from doing a bunch of reading that the reliability of Uniden is quickly becoming void.
Hold out things will be better soon!
I am just a Novice, compared to some here. I am willing to learn and once know what has been taught to me, will help others know this awesome hobby of ours.