swwesq
Member
I have been a fateful user of Proscan since I discovered it last year on Radioreference and as of today I have to say I am very bummed out about their support. My thinkpad which I run the software on, crashed on me a few weeks back and in order to repair it, the Lenovo repair center had to basically replace a bunch of the computer inards including the HD. So I get the computer back and reinstall Proscan and I get a message saying that Proscan has hit its max activation limit. I then contact Bob of Proscan and after 20 questions regarding my system repair and outright accusion me of lying about my system repair, he refuses to give let me re-activate my Proscan.
After 6-7 emails going back and forth with Bob, I give up and am going back 100% to Butel. I can't say that proscan is bad software because I did use and like it, but don't expect good support or any help if you ever have a computer crash! Even the gestapo over at Microsoft had no problem letting me reactivate my office software.
Anyway, just venting.
Steve
After 6-7 emails going back and forth with Bob, I give up and am going back 100% to Butel. I can't say that proscan is bad software because I did use and like it, but don't expect good support or any help if you ever have a computer crash! Even the gestapo over at Microsoft had no problem letting me reactivate my office software.
Anyway, just venting.
Steve