Freescan not letting me d/l conventional from RR

[Heterodyne]

I'm not sure if this has been addressed on here, I tried looking for it but couldn't find it.

I can import trunked systems from RR using Freescan with no problem, but when I try to access conventional systems, it says "Subscription appears to be invalid or expired. Check your RR account and try again"

Anyone have any thoughts?

[cpuerror]

Depends on what version you are using?

[Heterodyne]

Originally Posted by cpuerror

Depends on what version you are using?

I'm using .9C, downloaded less than a week ago.

[cpuerror]

It might not be picking up the subscription expiry date on your account correctly. When does it expire? Could be a bug somewhere.

[Heterodyne]

Originally Posted by cpuerror

It might not be picking up the subscription expiry date on your account correctly. When does it expire? Could be a bug somewhere.

I'm a DB admin, so I guess whenever Lindsay gets mad at me

[cpuerror]

I think the problem is that you don't have an expiry date on your sub, so it figures its expired and thats why its kicking you off. Not a bug, just a feature designed to stop freeloaders, j/k. Well for the next version I will look into preventing this, in the mean time maybe you can get Lindsay to put an expiry date on?

[Heterodyne]

Originally Posted by cpuerror

I think the problem is that you don't have an expiry date on your sub, so it figures its expired and thats why its kicking you off. Not a bug, just a feature designed to stop freeloaders, j/k. Well for the next version I will look into preventing this, in the mean time maybe you can get Lindsay to put an expiry date on?

I'll try, but just to reiterate, I can download Trunking systems just fine.

[cpuerror]

Yeah sometime ago I disabled the check on trunking systems because of another issue.

[pjomm]

I'm having the same problem. Any ideas?
Thanks,
P

[Heterodyne]

Lindsay's stance is that he's not going to recode the site to fix the problem (I don't blame him), so I guess we're back to square one.

[Heterodyne]

Originally Posted by cpuerror

Yeah sometime ago I disabled the check on trunking systems because of another issue.

... does that mean that anybody with an RR account (and not a premium account) can download Trunked radio information?

[cpuerror]

Ok well I get .9D out soon then. To answer your question H, you still need to be an RR subscriber, but that check is put there to give you a more useful error message if your account runs out then just a general error message.

Pjomm, is it just conventional you are having trouble with?

[pjomm]

Hi cpuerror,

I am only have problems with conventional downloads. I just up signed up today but the account clearly shows that I 360 days left.

I'm using a 396T and version 9C.

Regards,
Paul
VE3XPJ
.

[ka3jjz]

I used version .9c and had no issues at all. 73 Mike

[cpuerror]

Originally Posted by pjomm

Hi cpuerror,

I am only have problems with conventional downloads. I just up signed up today but the account clearly shows that I 360 days left.

I'm using a 396T and version 9C.

Regards,
Paul
VE3XPJ
.

So what exactly happens when you try to download?

[pjomm]

Hi cpuerror,
When I go in the menu, select import, radio reference conventional, then type type my username and password. After about 10 seconds this error appears:

"Subscription appears to be invalid or expired. Check your RR account and try again"

Hope this helps,
P

[cpuerror]

Hrmm, what is your subscription expiry date?

[pjomm]

Expiration Date Status
07-25-2010 Active