ARC536: software can't detect scanner

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radar614

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I don't know what happened since I last added frequencies, but now the program can't detect the scanner when I want to read or write to the BC536.
 

eaf1956

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What was wrong because I just purchased ARC 536 and it can't detect the 536HP in Mass Storage mode. Tried 2 different USB cables.
 

Jay911

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I'm having this same problem with my radios and ARC536PRO so please share what you did to fix things.
 

eaf1956

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I'm having this same problem with my radios and ARC536PRO so please share what you did to fix things.

Well, on one computer it runs fine. On this one it worked OK when I did the EVAL for a lil while then quit. At the time I thought the EVAL period was up so I didn't worry about it. Then I purchased ARC536Basic and it couldn't find the scanner but Sentinel could.

Talked to Grommert about the problem and the way I got mine to work on this WIN 7 64 Bit computer was to run it as Administrator. Note: the other Win 7 64 Bit computer runs it fine without running it that way. Give it a shot and let us know...
 
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