ARC536PRO new issue

[durango5550]

to whom it may concern,

recently while programming a connect plus trbo system, the software has stopped importing the unit id's.
I have used it before and never had an issue.

Dan

 

[Butelsoftware]

Please post specific steps because I do not know what you are referring to.
We do not import unit ID's, we import talkgroups from the database.

Gommert
Butel Software

 

[durango5550]

When you check the talkgroup box for all to be loaded it is not transferring the info to the scanner.

 

[durango5550]

https://www.youtube.com/watch?v=i4eAb5RWHsw


here is short video. no talkgroups or unit ids are being transferred from RR. all the sites are there , but the LCN's are not being transferred in the right sequence either.

like the Wheeling site lcn's are 7,8,9,10 but its being transferred as 1,2,3,4

hope that helps
Dan

 

[fourthhorseman]

RRDB import feature does not transfer a list of R/U-ID's..
only TALKGROUPs..Im thinking your only referring to the
Talkgroups..Not radio IDs...correct?

What build of ARC are you using?

Im using build 5 and have had zero import issues
(other than the ones where its User Error- LOL..)

Also,,
for someone local that can maybe put some eyes on it,,
what is the system you are having trouble with..
Maybe its a bug in that specific data DL..

 

[Butelsoftware]

You have a filter enabled. Check the Service Tags tab and/or TG Filter tab. Probably the TDMA option is disabled on the TG filter tab. In the right lower corner you can see the filter status:

 

[durango5550]

Well ,

I feel like a big dummy. But I don't remember using the filter. Oh well. Sorry for the waste of time

LCN's still not correct though.