New to this and need help connecting to ARC

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lisadafoe

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Joined
Apr 9, 2018
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Location
Old Orchard Beach, Maine
I have a BCD325P2 Scanner and I want to connect it to my Arc software. When I open arc it says there is no scanner connected. I have updated the driver so that is not an issue. It connects with freescan so why wont it show up in Arc? Do I need a special cable or something?
 
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