Official Butel ARC-500 Software Thread - Page 21

n5ims · #**401** (**permalink**) 09-27-2012, 12:31 AM

Quote:

Originally Posted by runhot

I'm sure this has been discussed numerous times before but I couldn't find any posts...is there any way to use Arc500 on a Mac? Or is there programming software that can? I have a GRE PSR-500. Thanks!

Not directly, although you can use one of the various ways to run Windows on your Mac hardware to use the software. At this point in time the available software to program the PSR-500 is pretty much limited to Windows. The same can be said for any current scanner, not just the PSR-500. Folks that prefer Mac or Linux are pretty much stuck running Windows either directly or virtually when programming their scanners using software.

radioguyWNC · #**402** (**permalink**) 10-18-2012, 7:35 PM

I am running ARC500 Pro (vers 1.14 build 3) and tried to download my state-wide trunked system (NC VIPER) from radio ref. As the data downloads into the RR Import window, it shows 2700-some TGs. When I hit import, it only takes about 1800 of the TGs. When I try to manually add a new Object at this point, nothing happens. Is there some limit on the number of objects you can have in the ARC software? Is there any way around this? I tried downloading the TGs from RR to a spreadsheet and then copy/paste into ARC500 and hit the same limit on the number of objects/TGs.

Butelsoftware · #**403** (**permalink**) 10-19-2012, 8:42 AM

The software has the same limit as the scanner, it is about 1800 objects.
If I recall well the scanner manual shows the exact limits.

Gommert
Butel Software

DonS · #**404** (**permalink**) 10-19-2012, 10:04 AM

The scanner has 1852 "blocks". Each stored object takes one or more blocks:
* CONV (conventional channel): 1 block
* TGRP (talkgroup): 1 block
* SRCH (search object): 2 blocks
* SWPR (spectrum sweeper / signal stalker object): 2 blocks
* TSYS - P25 or MOT: 10 blocks
* TSYS - EDACS or LTR: 4 blocks

These 1852 blocks can be used in any combination of objects. For example, you could have:
* 1852 CONV
* 1 TSYS(P25) and 1842 TGRP
* 1 TSYS(EDACS), 1200 TGRP, and 648 CONV
* 2 TSYS(P25), 1 TSYS(EDACS), 1800 TGRP, and 28 CONV
etc.

The 1852 number is a hard limit in the scanner. There is no way to program more objects into a single "configuration" (main memory or V-Scanner folder).

radioguyWNC · #**405** (**permalink**) 10-19-2012, 4:04 PM

thanks for the detailed explanation. Seems like a limitation they should try to overcome in a future version of the scanner. I'm sure there are other large statewide systems with more than 1800 TGs.

Quote:

Originally Posted by DonS

The scanner has 1852 "blocks". Each stored object takes one or more blocks:
* CONV (conventional channel): 1 block
* TGRP (talkgroup): 1 block
* SRCH (search object): 2 blocks
* SWPR (spectrum sweeper / signal stalker object): 2 blocks
* TSYS - P25 or MOT: 10 blocks
* TSYS - EDACS or LTR: 4 blocks

These 1852 blocks can be used in any combination of objects. For example, you could have:
* 1852 CONV
* 1 TSYS(P25) and 1842 TGRP
* 1 TSYS(EDACS), 1200 TGRP, and 648 CONV
* 2 TSYS(P25), 1 TSYS(EDACS), 1800 TGRP, and 28 CONV
etc.

The 1852 number is a hard limit in the scanner. There is no way to program more objects into a single "configuration" (main memory or V-Scanner folder).

DonS · #**406** (**permalink**) 10-19-2012, 5:25 PM

Quote:

Originally Posted by radioguyWNC

thanks for the detailed explanation. Seems like a limitation they should try to overcome in a future version of the scanner. I'm sure there are other large statewide systems with more than 1800 TGs.

They did. The PSR-800 is not limited by built-in hardware, and you can program as many objects as you wish.

RomeRon · #**407** (**permalink**) 10-25-2012, 8:22 AM

Would you tell me what the Silence Detect slidder is for?
Should I be able to hear the audio while recording, the stop player is showing but hear no audio, one other thing, the recorder stops working and I get a error message that ARC 500 has stopped working windows is looking for a soulation then it closes ARC 500.
Thanks

Butelsoftware · #**408** (**permalink**) 10-25-2012, 4:15 PM

The silence detect sets the threshold for stopping recording during a silence, this is for the continuous files.
Whether you hear audio thru the PC depends on the windows settings. If there is a problem with the recorder verify the audio driver is up to date.

Gommert
Butel Software

jwlehman · #**409** (**permalink**) 11-22-2012, 8:51 AM

Running ARC-XT Pro Version 1.8 Build 4 on a Windows 8 laptop and it runs perfectly! Have had my BCD996XT for 3 weeks, and ARC-XT Pro makes it a joy to program and use. While I understand the purists who might like to manually program their radios, I simply don't have the patience for it.

Butel puts out a great product! The only issue I've experienced is that the comm port connection seems to get lost and I have to reestablish the connection. That may be a Win 8 issue...I really enjoy leaving the VC up on my laptop minimized, while still being able to see the small display.

Keep up the good work!!

trooperdude · #**410** (**permalink**) 01-26-2013, 4:48 PM

Anyone made a youtube video on how to navigate the Butel programming software?

I have a PSR800 and that's pretty straightforward.

Haven't used any Butel stuff in several years and I'm finding it quite confusing.

max2248 · #**411** (**permalink**) 02-22-2013, 12:03 PM

seem to having a problem with ARC500pro and the virtual control. When I use virtual control the scanner will stop on a signal as it should, but I’ll only get 1 or 2 words from the conversation then a beep then the scanner resumes scanning. Here's what I did to try to solves the problem, uninstalled arcpro, did a cold boot up, cleaned the registry, and cold booted again. I then reinstalled arc500pro and got the same results. The scanner will stop on a hit, get 2 words of conversation then a beep and the scanner will resume scanning. If I turn off the virtual control the scanner works fine. I can upload/download to and from the scanner just fine. I have returned the scanner and gotten a new one and still have the same problem. Now here's what baffles me if I uninstall arc500pro and install arc500 demo virtual control works like a champ. Can anyone help me out as the virtual control is what I wanted most out of the program because I had bought this scanner mainly to put up on RR.

max2248 · #**412** (**permalink**) 02-22-2013, 12:06 PM

seem to having a problem with ARC500pro and the virtual control. When I use virtual control the scanner will stop on a signal as it should, but I’ll only get 1 or 2 words from the conversation then a beep then the scanner resumes scanning. Here's what I did to try to solves the problem, uninstalled arcpro, did a cold boot up, cleaned the registry, and cold booted again. I then reinstalled arc500pro and got the same results. The scanner will stop on a hit, get 2 words of conversation then a beep and the scanner will resume scanning. If I turn off the virtual control the scanner works fine. I can upload/download to and from the scanner just fine. I have returned the scanner and gotten a new one and still have the same problem. Now here's what baffles me if I uninstall arc500pro and install arc500 demo virtual control works like a champ. Can anyone help me out as the virtual control is what I wanted most out of the program because I had bought this scanner mainly to put up on RR.

blangell · #**413** (**permalink**) 02-22-2013, 2:03 PM

Max I believe your problem might be right here, uncheck these boxes. Although I can't get mine to beep with them checked.

max2248 · #**414** (**permalink**) 02-22-2013, 5:51 PM

My man your are brilliant have no idea how that option became checked but it's running fine now. Thank you.

blangell · #**415** (**permalink**) 02-22-2013, 6:35 PM

You are welcome glad I could help.

dlnorth · #**416** (**permalink**) 05-07-2013, 10:58 PM

Quote:

Originally Posted by AE7HF

I'm having major problems with PRO. The software works fine until I activate recording. Then within 10 minutes it crashes. It points to ntdll.dll. I'm not getting any help from butel at all, other than they don't offer refunds. I would like to use it for the logging and recording functions, but it just doesn't work. I have an HP 8200 Elite with 16 gigs of hp ram, fresh install of Windows 7 Pro x64. Nothing else crashes except this program while recording. I've done all the normal troubleshooting, resolutions, etc. Still same problem. I'm at a loss. Does anyone have any idea on how I can fix this or what is wrong? I'm an IT guy in charge of 30plus stores.. normally I can fix stuff.. but this thing keeps crashing. I've even did the compatibility setting.. this time saying it needs admin rights and ran under Windows 98.

Did you ever get any help from Butel on this or figure out what was causing the problem? I just bought the software and am having the exact same error message. The only advice I was given was to make sure my audio drivers are up to date and that all windows updates have been installed, both have been done, yet the problem persists.