ARC433 Error Message

Has anyone seen this message from the ARC for Radioshack PRO433/528 software? I purchased it from here on the RadioReference website and haven't been able to get it to download from RR.

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ARC433
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FaultCode: SOAP-ENV:Client

FaultString: Operation 'x' is not defined in the WSDL for this service
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OK
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Is there any way to fix this? I've verified firewall settings and have uninstalled/reinstalled. I have a premium subscription as I'm a feed provider, and I've tried the evaluation copies of other ARC software versions and it works okay in those - the problem is only in the ARC433 version.

Did You try downloading it from Butel?

System Requirements:
Windows XP/2000/Vista/7
Radioshack PC interface cable 20-047 or 20-546 or the GRECOM USB cable
IMPORTANT: Radioshack cables 20-048 and 20-049 do NOT work with the Pro-433/528/2051
Use other cables at your own risk! Use the ARC433 demo version to verify communication works before purchasing the software! All software sales are final.

Click to expand...

RadioShack PRO-433 PRO-528 PRO433 PRO528 Software

RonnieUSA said:

Did You try downloading it from Butel?

Click to expand...

Hi RonnieUSA,

Yes, I already tried downloading it directly from them but I have the same problem. Oddly, it's only with that version of the software. The other programs for the other scanners have no problems at all.

I'm using BuTel's ARC433 v 1.22.01 and can import from RR with no problems this morning.

Search your system for all (hidden) files called RR_Soap.wsdl and delete them. Start the software and that will force the software to download a new version of that file from RR.

Gommert
Butel Software

I couldn't find a copy of that file anywhere on my system, hidden or not hidden.

DotNM said:

I couldn't find a copy of that file anywhere on my system, hidden or not hidden.

Click to expand...

I actually found the files and deleted them all then restarted the computer but I have the same problem. I also uninstalled the software, rebooted and reinstalled but am continuing to have the problem.

Here's the info from the faultlog file in the same directory.

---

06-30-2013/12:35:18
Application: 250
Key:31633123
USer: DotNM
PW:[removed for security]
Version:4
<S:Envelope
xmlns:Enc="http://schemas.xmlsoap.org/soap/encoding/"
xmlns:S="http://schemas.xmlsoap.org/soap/envelope/"
xmlns:XS="http://www.w3.org/2001/XMLSchema"
xmlns:XI="http://www.w3.org/2001/XMLSchema-instance"><S:Body><S:Fault S:encodingStyle="http://schemas.xmlsoap.org/soap/encoding/" XI:type="S:Fault"><faultcode XI:type="XS:string">SOAP-ENV:Client</faultcode><faultactor XI:type="XS:string"></faultactor><faultstring XI:type="XS:string">Operation 'x' is not defined in the WSDL for this service</faultstring><detail XI:type="XS:string"></detail></S:Fault></S:Body></S:Envelope>

Try re-installing a new copy. Also doublecheck you entered the correct username/password in the RR import window and make sure that ARC433 is allowed full internet access in your firewall or as a test disable the firewall.

Gommert
Butel Software