BLOOMINGTON, Ind. — Bloomington’s firefighter union has sent a letter to city and county officials citing concerns with the new software system dispatchers use to send first responders to emergencies in Monroe County.
Some firefighters say the new dispatch system does not send the appropriate fire department or piece of fire equipment to emergency calls, among other problems. Critics also complain they are back to where they were 10 to 15 years ago, listening to each and every radio call to determine which fire station and fire truck should respond to each new call.
Ind. firefighters cite problems with new dispatch system
Some firefighters say the new dispatch system does not send the appropriate fire department or piece of fire equipment to emergency calls, among other problems. Critics also complain they are back to where they were 10 to 15 years ago, listening to each and every radio call to determine which fire station and fire truck should respond to each new call.
Ind. firefighters cite problems with new dispatch system