I have a question i had bought arcxt396pro for some strange reason i can't find my reg code however i had been in contact with butel about sending the reg code thru my email some reason they can't find where i had bout it i just want to say everytime i had emailed them they had been so damn rude with me last i had been in contact with them they told me i have to buy it again i was so pissed with them i would not do any business with them ever again something so simple they could not take care of as someone stated on here freescan i agree i like the program very user friendly so i had to vent out