My B-i-L gave me his pro-96 to fix for him. When I first put batteries in it, it came on the local weather broadcast but would not respond to any keystrokes. I reset the radio and it came back on stuck onto bank 0with the memory empty and again not responding to any key stokes. I then disassembled the unit and checked for anything broken , not find anything I reassembled the radio and then reprogramed it with Win96. It would scan the banks but again not respond to the keys. I pulled the batteries for a couple of hours and it went back to the weather. Redid the batteries again and everything worked for a little while and then quit responding to the keys again. Turning it on and off over the last couple days it would work sometimes and not others. For the last day it seems to be okay but before I give it back I would like to know if there is anything specific I should due to keep it working.