I'm trying to update my HP-1 to the latest database version which shows as 12/14/14. It downloads ok yet when I try to send it to the HP1 I have a pop-up message indicating:
Database is corrupt.
Operation is canceled.
Mismatch Model Name
This has happened on two separate PC's, one Windows 8.1 where I updated to the new version of Sentinel (although I don't have an HP-2) and the other Windows 7 Pro where I did not update.
I'd like to get this resolved as I now essentially have a brick given that the database is trashed.
Edit: I do notice that this has occurred in the past after searching RR for "Mismatch Model Name".
Database is corrupt.
Operation is canceled.
Mismatch Model Name
This has happened on two separate PC's, one Windows 8.1 where I updated to the new version of Sentinel (although I don't have an HP-2) and the other Windows 7 Pro where I did not update.
I'd like to get this resolved as I now essentially have a brick given that the database is trashed.
Edit: I do notice that this has occurred in the past after searching RR for "Mismatch Model Name".
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