email to support

data base access

I put in for a subscription and it said that I have already put in for a subscription which i did about 3 months ago and I still don't have access. I paid the $30 here is the screen shot without my visa card showing my account.

You have already signed up with this account information.

Your order summary

DescriptionsAmount
RadioReference.com Premium Subscrip…RadioReference.com Premium Subscription
$30.00Item number: thomasbillman1Item price: $30.00Quantity: 1Item total $30.00
Total $30.00 USD


Loading..
Loading ...

Credit Card and PayPal Credit Application
Choose a way to pay

Payment Method


Credit or Debit Card
Card number



Payment typesShows credit card type you entered
Visa MasterCard Discover American Express
Expiration date
Expiration date
Month
mm
/
Year
yy

CSC
What is this?For MasterCard, Visa or Discover, it's the last three digits in the signature area on the back of your card. For American Express, it's the four digits on the front of the card.


For MasterCard, Visa or Discover, it's the last three digits in the signature area on the back of your card. For American Express, it's the four digits on the front of the card.
PayPal - Get more time to pay with PayPal CreditPayPal Credit
PayPal Credit is a credit line that can be used for PayPal purchases
Apply and get a decision in seconds
Get more time to pay by choosing PayPal Credit during PayPal Checkout. Subject to credit approval. See Terms. Apply Now.
Billing Address
[NAME] REMOVED
[ADDRESS] REMOVED
Contact Information
[PHONE] REMOVED
REMOVED


Payments processed by PayPal
Site Feedback Site Feedback

I would try here.
Account Help - The RadioReference Wiki

There is a link to send email to support team and they can probably help you.

I've moved your thread to the System Wide Administration forum since this isn't a forums issue.

I would try emailing support@RadioReference.com.

Are you sure you're not logging in with one of you other accounts?

Is anyone going to answer my email to support? I sent an email to support because I went to follow up on uploading data base and it told me I had to pay for the update. Well i did about 4 moths ago. I went to pay again and it tells me my account is already active but it will not let me log in to upload. I sent an email with the page that tells you that my account is active .

Threads merged.

I'll forward this thread to Lindsay but in the meantime, please don't start any more threads.

data base access

Ok guys Its been a month now and no one has helped me out yet. I have signed up to pay the $30 for a subscription to use the data base to up load into my scanner. Everytime I add my credit card and hit enter I get a message that saids ( an account has already been set up) Can someone please look into this!!! Thank You call me if you have to or email me a number to call you.

Im not in position to help on your account problem, but I really suggest its not at all a good idea to put your personal number in a Public forum.

I'll forward this to Lindsay.

Hopefully he'll be in touch.

I think this issue was resolved...