BCD436HP/BCD536HP: Can't connect to Uniden Server

drdispatch · Mar 14, 2015

So I've been scaling the learning curve on my new 436HP. I ordered it "Optimized", but the date in the bottom left corner of the Sentinel screen says database version 9/23/2013.

I tried to check for firmware & database updates, & I get "Unable to connect to Uniden server".

This is my first go at scanner programming via software.

W4ELL · Mar 14, 2015

I just did a successful update so I know the issue isn't Uniden. From what I can tell, Sentinel connects to an ftp @mail.dcius.com to do updates.

I'd check to make sure that your outbound firewall is allowing connections to FTP (Ports 20, 21).

Voyager · Mar 14, 2015

Try temporarily lowering your internet security settings, perform the update, then raise the settings again.

Make sure you're using the latest version of Sentinel.

drdispatch · Mar 14, 2015

I've got version 1.02 (revision 01)

Voyager · Mar 14, 2015

SW version good. Did you try lowering the settings? I know that's worked for others.

drdispatch · Mar 14, 2015

Voyager said:
SW version good. Did you try lowering the settings? I know that's worked for others.

I just tried that and it worked!

Don't know why the database version on the radio was from September 2013. It now says 3/8/2015. I thought something was amiss when I noticed Ohio MARCS-IP wasn't in the database, when I've seen it on the website.

Thank you both for your help!

Voyager · Mar 14, 2015

Remember that once you update Sentinel, you must write the dB to the scanner for the scanner to use it. And you're very welcome.

drdispatch · Mar 14, 2015

Do I need to select "Force write full database"?

And after updating the db, will that also update anything in my Favorites List(s) that may have changed?

Voyager · Mar 14, 2015

You should not have to check the force write. But, if you notice the dB doesn't update, you can try the write again and force it. It doesn't hurt if you do check that box, though.

And no, your FLs will not be changed or updated.

drdispatch · Mar 14, 2015

So if a department that I have in my FL changes frequencies, or adds a TG, that update in the db will not affect my FL? So I would have to go in and make the change in my FL "manually" to update it & add that new frequency or TG? Or would I re-write the FL somehow?

Been scanning a long time, but this software stuff kinda freaks me out a little.

Voyager · Mar 14, 2015

drdispatch said:
So if a department that I have in my FL changes frequencies, or adds a TG, that update in the db will not affect my FL? So I would have to go in and make the change in my FL "manually" to update it & add that new frequency or TG?

Correct. Sentinel has no way to know if the info is new, or if you changed your FL to correct bad info or clarify the name. So, you must manually update your FLs.

drdispatch · Mar 14, 2015

Okay - That clears that up.

I appreciate all your help. I'm sure I'll be back with more questions as I continue the "baby steps" stage. This is all very humbling....

Thanks again, & enjoy the rest of your weekend!

cg · Mar 14, 2015

FYI, I was unable to connect this morning as well I think it was around 930 - 945. It may not have been your settings.

chris

KD2EOY · Mar 28, 2015

I had no problems connecting last night.

drdispatch · Mar 29, 2015

I connected fine a couple of days ago after lowering my firewall settings, and the db updated just fine. My comfort zone is expanding, albeit slowly!

BCD436HP/BCD536HP: Can't connect to Uniden Server

drdispatch

What's the frequency, Kenneth?

W4ELL

Member

Voyager

Member

drdispatch

What's the frequency, Kenneth?

Voyager

Member

drdispatch

What's the frequency, Kenneth?

Voyager

Member

drdispatch

What's the frequency, Kenneth?

Voyager

Member

drdispatch

What's the frequency, Kenneth?

Voyager

Member

drdispatch

What's the frequency, Kenneth?

cg

Member

KD2EOY

Member

drdispatch

What's the frequency, Kenneth?

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