All airline tarmac offices for operations, maintenance, loaders, refuellers etc have aircraft band radios. They need to communicate with each other, although the ops office is more likely to have a good antenna to hear the aircraft a fair way out. The aircraft will likely call about 20minutes out with ETA and requirements, possibly further out if there is a defect requiring repair or an aircraft change. At altitude 20 minutes could easily be 100nm. I hear my old company aircraft calling Rotorua on 130.3MHz and that's 230km/150miles away.
ARINC doesn't exist down here. ATC is provided by the Airways Corporation, airline office radios are on licenced aircraft frequencies, although one frequency is used all over the country. Handhelds are usually on a private trunking network.