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Squelch problem with Minitor VI

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W

wmdino

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May 21, 2015
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Location
princeton, ma
All,

We are having problems with programming our Minitor VI pagers.

With previous versions of the Minitor series when the tones went off, the pager was "opened" immediately but remained squelched so we never heard static, only dispatch. It did not matter how long before dispatch actually came on the air after the tones; once the pager was opened, it remained opened.

With the Minitor 6, we have had to program it to remain un-squelched because any delay from tone to voice and the Minitor 6 would automatically go back into monitor mode and re-lock.

So now, when the tones go out, we've had to set the un-squelched timer for 20+ seconds in case there's a delay with our regional dispatch center talking or we miss the call.

The problem is, 20 seconds of unsquelched static is very annoying.

There must be some way we can program the 6 to act like previous versions of the Minitor series.

Any idea what we are doing wrong?

You helpful suggestions would make a lot of FF and EMS personnel very happy.

Thanks,
- Bill
 
SteveC0625

SteveC0625

Order of the Golden Dino since 1972
Premium Subscriber
Joined
Oct 24, 2009
Messages
2,795
Location
Northville, NY (Fulton County)
wmdino said:
All,

We are having problems with programming our Minitor VI pagers.

With previous versions of the Minitor series when the tones went off, the pager was "opened" immediately but remained squelched so we never heard static, only dispatch. It did not matter how long before dispatch actually came on the air after the tones; once the pager was opened, it remained opened.

With the Minitor 6, we have had to program it to remain un-squelched because any delay from tone to voice and the Minitor 6 would automatically go back into monitor mode and re-lock.

So now, when the tones go out, we've had to set the un-squelched timer for 20+ seconds in case there's a delay with our regional dispatch center talking or we miss the call.

The problem is, 20 seconds of unsquelched static is very annoying.

There must be some way we can program the 6 to act like previous versions of the Minitor series.

Any idea what we are doing wrong?

You helpful suggestions would make a lot of FF and EMS personnel very happy.

Thanks,
- Bill
Click to expand...
How is the Reset Function currently set for each Frequency?

Are you using Stored Voice?
 
W

wmdino

Member
Joined
May 21, 2015
Messages
5
Location
princeton, ma
Hi, thanks for the follow-up.

We do use Stored Voice

I am not sure what you mean by the "reset function" Are you referring to the reset on the side of the Minitor or an internal setting?

Thanks again

- Bill
 
W

wmdino

Member
Joined
May 21, 2015
Messages
5
Location
princeton, ma
Steve, here's a definitive follow up to my last post.

Stored Voice is "on" for the frequency (A, B, C, etc.) the Minitor VI is set to. We have two frequencies, Fire/EMS and PD. A thru D are all Fire/EMS with various options such as tone, vibrate, tone & vibrate, open, etc. E thru G are for PD with the same options. If the Minitor is on SCAN it stores both if it is on only one frequency (ABCD or EFG) it stores only that frequency. We have "H" set up as SCAN.

It resets each time we reset.

I hope this helps clarify.

Thanks,
- Bill
 
K

k9tsu

Member
Joined
Mar 17, 2012
Messages
39
Location
Monroe
You may want to change the reset to Delayed muted N (or whatever it is. I can't remember the EXACT word for it without looking.) This will keep the pager open, but it will keep the squelch on.
 
SteveC0625

SteveC0625

Order of the Golden Dino since 1972
Premium Subscriber
Joined
Oct 24, 2009
Messages
2,795
Location
Northville, NY (Fulton County)
wmdino said:
Hi, thanks for the follow-up.

We do use Stored Voice

I am not sure what you mean by the "reset function" Are you referring to the reset on the side of the Minitor or an internal setting?

Thanks again

- Bill
Click to expand...
In the software on each frequency tab, there is a setting for Reset Function. How do you have that set?
 
R

R8000

Low Battery
Premium Subscriber
Joined
Dec 19, 2002
Messages
1,011
Does your dispatch center send tones out, drops the carrier then re-keys to do the voice announcement ? Most consoles have a "hang time" after a two tone page is sent for the dispatcher to hit the transmit button and talk. This makes for one smooth flowing transmission of tones, short pause, then audio without the transmitter dropping.

On my Centracom, MCC 5500/7500 consoles not a problem.

On systems that use a voted channel with proper infrastructure, you can add a hang time to console transmissions with a MLC or JPS voter. This also helps with smooth sounding tone and voice paging in case a dispatcher is a lil slow at stomping the foot pedal..

This operation makes pagers work like a charm and eliminates problems like your having. For all this to work, the pagers have to be setup right, and your dispatcher also has to do their part as well. If it's a new dispatcher who is always allowing the "light bolt " to go away before announcing, this can also lead to problems.

I have had to gently remind new dispatchers on how to page. Press the button, wait for tones, then stomp on the footpedal after the tones are done and talk.

I'm just giving you some feedback based on the system side of things. I don't handle the pagers themselves much at all, we have a different tech group that does that. I make the consoles and simulcast systems work.

Hope it helps some !
 
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