MStep
Member
As I mentioned in an earlier post, with all of the problems which seem to be plaguing the current Uniden Line, I think it's time for Uniden to step up to the plate, take responsibility, and give all current and future buyers of the BCD536HP, the BCD436HP and the HP-2, an unconditional 3 year warranty. Not only would this boost sales, but it would provide a greater window of opportunity for purchasers to resolve problems that have cropped up with these units.
Specifically, the "flagship" 536 has had problems with defective earphone jacks, issues with the real time clock circuitry and battery, and now, apparently as indicated by overwhelming reports, with defective illuminating bulbs for the display. All this in a unit in which some of the key features which were promised at sale time have yet to materialize, now some 18 or months so later. So there may be other problems which are going to occur that we are not even aware of yet.
I'm not as familiar with the specific issues facing users of the 436 units, but I have recently become very disheartened to learn of new problem with the HP-2 series, a unit which was released several months ago. It appears, from a number of reports posted here on the forums, that the painted surfaces of some of the HP-2 units have been peeling off. This has been reported in units that have only been in operation for several weeks or so.
While this is more of a cosmetic problem than an operational issue, no one wants to spend four or five hundred dollars on a unit whose surfaces are going to deteriorate so quickly, and for no apparent reason. This could also greatly affect the resale value of a unit, albeit well-kept and maintained, appearing to be mishandled and abused.
In addition, it has been reported here that the clock circuitry in the HP-2 is similar to that in the 536, and while issues with the clock have not been reported yet in the HP-2, we are left wondering if it is only a matter of time (no pun intended) before these issues also surface.
It would seem, that given all of these issues, some of which do not appear until sometime after the units are initially purchased, that Uniden do the right thing, and offer a 3 year warranty to all current of future purchasers of these units. As you may recall, they did this with units that were returned for repair of the headphone issue, simply because the number of units being returned for repair were so numerous, that in order to accommodate a quick turn-around, purchasers received units that had belonged to someone else.
Now I am proposing that Uniden simply extend this 3 year warranty to ALL purchasers of the forementioned units--- not only do I believe that it would extend an olive-branch to all those affected by these problems, but it would also comfort many of us who have invested so heavily in these Uniden products, and wonder, from day to day, what will fail next.
Specifically, the "flagship" 536 has had problems with defective earphone jacks, issues with the real time clock circuitry and battery, and now, apparently as indicated by overwhelming reports, with defective illuminating bulbs for the display. All this in a unit in which some of the key features which were promised at sale time have yet to materialize, now some 18 or months so later. So there may be other problems which are going to occur that we are not even aware of yet.
I'm not as familiar with the specific issues facing users of the 436 units, but I have recently become very disheartened to learn of new problem with the HP-2 series, a unit which was released several months ago. It appears, from a number of reports posted here on the forums, that the painted surfaces of some of the HP-2 units have been peeling off. This has been reported in units that have only been in operation for several weeks or so.
While this is more of a cosmetic problem than an operational issue, no one wants to spend four or five hundred dollars on a unit whose surfaces are going to deteriorate so quickly, and for no apparent reason. This could also greatly affect the resale value of a unit, albeit well-kept and maintained, appearing to be mishandled and abused.
In addition, it has been reported here that the clock circuitry in the HP-2 is similar to that in the 536, and while issues with the clock have not been reported yet in the HP-2, we are left wondering if it is only a matter of time (no pun intended) before these issues also surface.
It would seem, that given all of these issues, some of which do not appear until sometime after the units are initially purchased, that Uniden do the right thing, and offer a 3 year warranty to all current of future purchasers of these units. As you may recall, they did this with units that were returned for repair of the headphone issue, simply because the number of units being returned for repair were so numerous, that in order to accommodate a quick turn-around, purchasers received units that had belonged to someone else.
Now I am proposing that Uniden simply extend this 3 year warranty to ALL purchasers of the forementioned units--- not only do I believe that it would extend an olive-branch to all those affected by these problems, but it would also comfort many of us who have invested so heavily in these Uniden products, and wonder, from day to day, what will fail next.
