BCD436HP Screen Color Issue

dave911 · Jan 5, 2016

I have had a BCD436HP for almost a year and love it. I bought a 2nd one and the screen is a lot dimmer and almost a tan color. I used the same file to program both of them. Is this something I should send back for an exchange or have they changed the way they look? The display settings are exactly the same. Any help would be greatly appreciated!

seth21w · Jan 5, 2016

dave911 said:
I have had a BCD436HP for almost a year and love it. I bought a 2nd one and the screen is a lot dimmer and almost a tan color. I used the same file to program both of them. Is this something I should send back for an exchange or have they changed the way they look? The display settings are exactly the same. Any help would be greatly appreciated!

I do believe this is normal and that is the revised backlight that they use now because of the early model problem of dimming. Someone correct me if I'm wrong.

seth21w · Jan 5, 2016

Where did you purchase this new unit from may I ask?

dave911 · Jan 5, 2016

Amazon because of the overnight shipping

seth21w · Jan 5, 2016

dave911 said:
Amazon because of the overnight shipping

Does it come with the 1 year uniden warranty? I have seen refurbished on there before that were sold as new, was the box crisp, and the 3 corun, battery's sealed? If so and warranty I'd say it's brand new. And you definitely have the revised backlight. That's for sure. I bought mine about 2 months ago and it is new and I have the bright one pictured on the left, but this may mark the start of all new units with revised backlight.

dave911 · Jan 6, 2016

seth21w said:
Does it come with the 1 year uniden warranty? I have seen refurbished on there before that were sold as new, was the box crisp, and the 3 corun, battery's sealed? If so and warranty I'd say it's brand new.

It was a brand new box, everything in plastic, batteries sealed together, protective cover over the screen. Even the feel of it is brand new. I'm not really worried about it being used. The color of the screen has me curious, though. Thanks!

VK3RX · Jan 6, 2016

The Australian version (UBCD436HP) released here late last year is also a slightly different colour from the HP.

See pix here:

Ozscan - Uniden UBCD396XT Instructions

Citywide173 · Jan 6, 2016

Serial Numbers? Which one is newer?

dave911 · Jan 6, 2016

Citywide173 said:
Serial Numbers? Which one is newer?

The tannish colored one.

Citywide173 · Jan 6, 2016

dave911 said:
The tannish colored one.

It may be the new LEDs then. Have you noticed any dimming at all with the original?

Just to be certain, the one on the right is newer to you and the serial number is higher than the one on the left?

W8RMH · Jan 6, 2016

Does adjusting the contrast effect the color?

N5XTC · Jan 6, 2016

I sure do not like the "new" screen color if indeed that is it. such a great scanner. too bad the best handheld of all time has this issue. can we get a confirmation whether this is indeed the "fix" to the display issue?

Voyager · Jan 6, 2016

This may be the first indication of a production line change.

It's interesting that only one has the Service Type shown.

@ XTC: While I don't care for the color either, which is better? A color you don't like or one that might dim over time?

I will say the new one looks more readable than the older one despite the lower color contrast. The first one looks washed out. But, that may be due to differences in contrast between units. I know they are set the same, but the displays may not be identical in the best contrast settings.

N5XTC · Jan 6, 2016

Voyager said:
@ XTC: While I don't care for the color either, which is better? A color you don't like or one that might dim over time?

i can live with the "new" screen IF indeed it is a fix. IF this is a fix, the next issue will be where we can get these "fixed" models without being sent an older one. if we find out all that, give me two more.

Voyager · Jan 6, 2016

That will be an unknown which I mentioned in several threads. You may never know if a dealer is shipping older stock or not. Some may have older stock for years to come - especially if they don't rotate stock. Any decent company will rotate the stock.

But, if this is a 5800 series unit, it's a safe bet any 6800 series units will have the changes, and if true that will be what you want to ask the dealer.

seth21w · Jan 6, 2016

VK3RX said:
The Australian version (UBCD436HP) released here late last year is also a slightly different colour from the HP.

See pix here:

Ozscan - Uniden UBCD396XT Instructions

I don't see anything about a screen on the link above about the off color display. But I can tell you from seeing post of people who have gothen the repair campaign done to there scanner that the new backlightsite come a little different looking. Like I said earlier I would think it's normal maybe you get long lifeel out of it. I hardly use mine but when I do it's on dim I never leave it on overnight or anything.

seth21w · Jan 6, 2016

I loved the backlight on the Bcd396t best looking backlight ever! But I like blue so there you go.

Voyager · Jan 6, 2016

It's a PITA for guys to see black text on a blue background, though...

Love the color blue - hate it for a backlight color.

I like the white (original) of the 436, the yellow of the 330, and even the orange of the 325 and green of the 996T.

seth21w · Jan 7, 2016

dave911 said:
The tannish colored one.

Also another thing to consider is that if you have one of the first reported hardware updated scanners, not only will you be getting the updated backlight but probably the updated rtc battery! Which is a good thing.

dave911 · Jan 7, 2016

My picture was taken with a cellphone so it may not be the greatest. The resolution of both look exactly the same. As for the service tag, that's my fault. I didn't turn it on with the other scanner. There's no discernible difference other than the color.

I haven't noticed any dimming at all. I love my first one. That's why I bought a second one.

I hope it's just that I have the new screen. If that's the case, I'm fine with the color. I just worried that there was something wrong with the new scanner because the color was so different.

Thank you for all the help and replies!

BCD436HP Screen Color Issue

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