OK I picked up this cheap radio but can not get it to go into memory mode, I have downloaded a template from the radio and saved it, I then copied and pasted the freq's I wanted into the template and saved it as a separate file as well, I have uploaded the information to the radio however when I hold down the Menu button and turn on the radio it stays in Freq mode and does not change to memory mode, to verify that the channels were uploaded I downloaded from the radio and it shows everything there, BoeFeng Tech stated I had to go to the side bar menu from the template that I down loaded and change some settings there however when I do this the field is blank, no basic setting, no advanced settings etc. I have since boxed the radio and sent it back as tech support was not very helpful, but they seemed to imply I could make these changes without the radio connected, is this the case or must the radio be connected to computer and if so once I get in what changes do I need to make in software to allow the memory mode to work, I'm thinking of getting the UV-82HP but want this rectified before I order again. Also this does not seem to be a true dual band radio as I have no control over the lower channel bank. does anyone make a true dual band HT any more with dual receive.