Buttons losing markings

rdxny · Jan 31, 2016

My not quite 4 month old bcd325p2 scanner is losing the ink markings on the buttons. Function button already blank, others headed that way.
Any suggestions? I hate to send in to Uniden to replace if it just happen again, and have to be without the scanner for months...

KCoax · Feb 1, 2016

The x36HP has the same problem. The old design on the 996T had recessed digits in the buttons. It was a much more durable design.

genemalet · Feb 1, 2016

KCoax said:
The x36HP has the same problem. The old design on the 996T had recessed digits in the buttons. It was a much more durable design.

Will Uniden repair if its still under warranty?

Ronaldski · Feb 1, 2016

All scanners come with a 1 year warranty.

Tortue · Feb 3, 2016

Disappearing ink...

I managed to get a hold of a Samantha at Uniden Support.
I requested a few keypads to replace my 3 month old keypad. Same problem as yours.
She said that she would send them on to me when they come in.
They're easy to replace, with steady hands and good vision.
Sure it's a warranty issue, but who knows how long it'll take to get it back.
Jon

rdxny · Feb 12, 2016

Thanks Jon, I will try same..

ab5r · Feb 12, 2016

Years ago, I would dab a little Clear fingernail polish on the buttons to protect from wear. It worked for me.

SCPD · Feb 12, 2016

ab5r said:
Years ago, I would dab a little Clear fingernail polish on the buttons to protect from wear. It worked for me.

Sad this problem appeared years ago I'm thinking 396XT The problem was identified as cheap ink from China. So Uniden does it again, they must really want to go out of business badly.
My older scanner and Uniden buttons look like they just came off the factory floor.
Shame, Shame Uniden

Voyager · Feb 12, 2016

deleted

rdxny · Feb 24, 2016

Jon:
I was able to get Uniden to send me a keypad(or will.. back-ordered)
It will break warranty to sub, so I will wait til I'm off warranty anyway, then change.
Did you swap yours yet? any gotcha's to look out for taking it apart?
Thanks

Buttons losing markings

rdxny

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KCoax

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genemalet

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Ronaldski

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Tortue

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rdxny

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ab5r

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SCPD

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Voyager

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rdxny

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