Win500 and RadioShack GRE Scanner

Guys,

I have a few RadioShack Pro-197 scanners. Until recently, I could read/write them just fine with Win500 by Don Starr. I went to read from the scanner today and got a "Timed out waiting for 67452 data bytes, received 0" error message.

I tried using both Win500 V01.93 as well as the most recent Win500 with no results.

What am I missing??

Regards,

-Frank C.

Could be the cable has gone bad, I'd try a spare if available, or get a new one. Could the connector on either end not be fully engaged? Anyone else have a different idea? Those would be my first suggestions,
Or try on a different machine (PC) if available.

franks_ham said:

Guys,

I have a few RadioShack Pro-197 scanners. Until recently, I could read/write them just fine with Win500 by Don Starr. I went to read from the scanner today and got a "Timed out waiting for 67452 data bytes, received 0" error message.

I tried using both Win500 V01.93 as well as the most recent Win500 with no results.

What am I missing??

Click to expand...

Try downloading the latest driver from Don Starr's web page and reinstalling it.

Also, are you running Windows 10? I've heard of issues with programming cables for the PSR500/Pro-106 not playing nicely with Windows 10, but more often than not it turns out to be a case of needing a driver update.

Tom

I'll double check the driver from Don Starr's site. As far as Windows 10, no this is an XP machine. I've swapped between two cables.

Regards,

-Frank C.

Make sure the cable is plugged in the top jack...

I've had this problem a few times. It turned out to be a problem with the cable that plugs into the PC/IF jack of the scanner. Sometimes this cable will come loose and needs to be pushed fully into the jack. When plugging the cable into the PC/IF jack there comes a point where the cable will feel as though it is fully seated but it isn't. You should be able to feel it click into place when it is fully seated.

I've also had this same problem with my PRO-197 although not as often. I believe the jack on these scanners is just a little finicky and you just need to be sure they fully seat. In my case it doesn't help that I always have a case on my PRO-106 as it will also interfere with plugging in the cable.

When this happens WIN500 seems to think the scanner is connected but when uploading/downloading it goes very slow and then that message will display before it finishes.

Hope this helps.

The latest version is 2.08, you should go to the website and update to the latest version. I have it running on my Windows 10 desktop and Windows 7 laptop and it works perfectly on both.

Win500: WS1040, WS1065, PSR-500, PSR-600, PRO-651, PRO-652, PRO-106, PRO-197, PSR-310, PSR-410 Scanner Software for Data Management, Monitoring, and Control

I honestly think I'm chalking it up to a bad programming cable! Next trip to RadioShack will tell me for sure.

Regards,

-Frank C.

Does it show in Device Manager? If so, any errors?

Sounds like the electronic chip in the middle of the cable has gone bad. That is what converts usb to serial, I think. It would probably still show up in the device manager when you plug it up.

Yes it still shows up in Device Manager, but does not flash or anything in the visible chip area.

Regards,

-Frank C.

Does anyone how much $ the win500 program is now, or where to order it from? Thanks, n9zas

The link in Post #7 has all the info you need.

blangell said:

The link in Post #7 has all the info you need.

Click to expand...

. Thanks! :wink: 73, n9zas