Sentinel software issue

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bravo14

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I was on vacation part of the weekend and this week out of town. I decide to bring my laptop and the 436hp with me. Saturday I turn on laptop and sentinel will not open it says can't open or send error message ( send the error). I rebooted the computer and tried again samething. Than I uninstalled it and rebooted computer and downloaded the software and load it and same problem. I am running win7 pro with 8 gig of ram.
 

kibler

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bravo14.....Hate to say it, but maybe possible bug on Laptop? Will it let you open task manager?
 

bravo14

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bravo14.....Hate to say it, but maybe possible bug on Laptop? Will it let you open task manager?

I'm able to open task manager. I reformatted this laptop about 3 months ago. After I put my stuff back on everything worked even the home patrol and sentinel for the x36.
 

hiegtx

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I'm able to open task manager. I reformatted this laptop about 3 months ago. After I put my stuff back on everything worked even the home patrol and sentinel for the x36.
Any chance that your antivirus had a brain freeze & decided to delete or quarantine one or more Sentinel files?

The other thing I'd check is DEP. Data Execution Protection. Haven't heard that many instances of it & Sentinel, but there have been a fair number on other software, several on Win500.
 

bravo14

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Any chance that your antivirus had a brain freeze & decided to delete or quarantine one or more Sentinel files?

The other thing I'd check is DEP. Data Execution Protection. Haven't heard that many instances of it & Sentinel, but there have been a fair number on other software, several on Win500.

Which one do I check? When I open it up came up the first button clicked.
 
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hiegtx

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Which one do I check? When I open it up came up the first button clicked.
My pc kicked DEP in on WIn500 a long time ago. I had to select the second one, then add the WIN500 executable file as an exception.

It's worth a try, anyway.
 

hiegtx

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Where do I find the file for the x36hp?

"C:\Program Files (x86)\Uniden\BCDx36HP Sentinel\BCDx36HP_Sentinel.exe"

That link is on the shortcut tab for the program link in either your desktop icon for it, or in the program section of your start menu (right-click on the shortcut & select Properties from the pop-up menu).
 

bravo14

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"C:\Program Files (x86)\Uniden\BCDx36HP Sentinel\BCDx36HP_Sentinel.exe"

That link is on the shortcut tab for the program link in either your desktop icon for it, or in the program section of your start menu (right-click on the shortcut & select Properties from the pop-up menu).

thanks I'll give that shot.
 

bravo14

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"C:\Program Files (x86)\Uniden\BCDx36HP Sentinel\BCDx36HP_Sentinel.exe"

That link is on the shortcut tab for the program link in either your desktop icon for it, or in the program section of your start menu (right-click on the shortcut & select Properties from the pop-up menu).

gives me this error.
 
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hiegtx

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I see what you mean. I tried to add Sentinel as an exception and got the same error, even though I have another program entered as an exception already.
 

nick223

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I had HP2 sentinel do the same thing to me i had to go in and delete the user config file and the sentinel then opened
 
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