Thank you for the support everyone,
To give some specifics myself and my position, I work for the Uniden Technical and Customer Support Department. We are the people you speak to if you call or email Uniden for any help. Our team is relatively small, but dedicated and capable.
My name is Charles, I am the sole Social Media Representative within our group, I spend my time on here, retail sites, reddit, facebook and a number of other forums (I just started at this, so its growing as well) to help make sure people are making purchases that work for them, troubleshooting, and making sure they are aware of their warranties and repair options. I get to do a lot of research and learning, and there is a lot of great stuff happening on the end user side that I get to immerse myself in. It's not a bad gig!
I grew up around scanners, my father was a ham operator and I have always enjoyed tinkering with electronics. i'm happy to be here.
