Originally Posted by WAS021
ok left me explain this in as easy a term as possible
Internet Comes in Via ISP then it goes to the Cisco Firewall / Access Router
This its Split port wise like this
1. Radio Feed
2. Customer Services
3. Customer Support Main Business Site
the way its routed is the Services on Machine 1 gets priority over other services
does this explain it better?
I see you are running three feeds. Do they all experience the problem and does the errors happen same time?
[EDIT] How long have you been running RadioFeed and when did the problems start?
I've only had two complaints of connection problems which is yours and the other a few days ago since RadioFeed has been out for a few years. There were other connection problems but they turned out to be other things. Like I said earlier, it has been time tested. I'm not saying there is not a problem and I'm willing to send you a series of test files for experimentation and to isolate the problem down.
[EDIT] I don't want to sound rude or anything but in the past I've had a policy of working on bugs via email only so I can send out test files and get a fast response and get the issues resolved quickly. This is a perfect example of why I do not work this way. It's time consuming. I've worked many of my off hours working with users via email. Not complaining but trying to make my programs perfect. I've had two users today that I sent test file(production quality) and got positive feedback from for something unrelated to this.